Alibi Ike and Catlady,
Innsitting to me means first learning the ropes through apprenticeship/internship for awhile at an established inn/s. I understand that there are B&B owners out there who need a break and would rather not close down while they're gone.
I would be available to go anywhere anytime......and after 2-3 years of innsitting, I would possibly know for sure if I do want to acquire one of my own and where. Plus hubby will retire in that time frame, and we would do innsitting together or be inn owners...
I live in a smaller midwest town, and there just aren't many around.......thinking about choosing a city - say Kansas City, and just emailing them on their website touting my keen interest in learning the business plus helping them out at the same time. I already have the passion; I just need the venue..
karilyn said:
I live in a smaller midwest town, and there just aren't many around.......thinking about choosing a city - say Kansas City, and just emailing them on their website touting my keen interest in learning the business plus helping them out at the same time. I already have the passion; I just need the venue.
In re emailing out of the blue that you'd like to take up my time to learn my business and then open up a competing business- you need a bit more finesse than that.
First, go to the state association and ask them if they know of any innkeepers who are willing to work with you. Having someone call first and pave the way for you with an open-minded innkeeper is a much better way to go.
Second, what are you bringing to the table other than a desire to learn? What am I going to get in return? You will be taking up a lot of mental space while you are here working with me. I had better learn something, too. What can you share with me to make my business better?
'I love to cook and talk to people,' is not going to get you in the door here. (I don't remember if you said that or not, but it's what I hear all the time.) Just like any other job, what are you bringing with you to enhance my business while you are here?
Also, to yourself, define your passion. Is your passion for cleaning toilets? Unclogging toilets? Getting blood stains out of white comforters? Wine stains out of carpet? Knocking on doors in the middle of the night when there is a fight going on? Is it bookkeeping? Scaring off telemarketers? Designing and maintaining a website? Managing staff? Getting up at 5 AM to make breakfast after your last guest rang the bell at 2 AM?
It's easy to be passionate about the fun parts. But being dragged down by the unfun parts is what causes people to sell.
Is hubby on board? Gung ho? Ready to sacrifice his retirement days to doing this? Is he willing to trade 5 days/week for 7 days/week? Willing to forgo vacations in peak season?
When you take an innkeeping course, he should take it too. It's always bad when one partner can make time for the classes, but the other can't because whatever else they are doing is 'more important'. You'll put a lot of your money on the line in opening a B&B, so everyone needs to be on board. Even if hubby will only be a 'silent partner' he needs to know what you're up against every day. And how you can't just close up to go to a wedding or party.
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'I love to cook and talk to people,' is not going to get you in the door here. (I don't remember if you said that or not, but it's what I hear all the time.) Just like any other job, what are you bringing with you to enhance my business while you are here?
I had been a catering manager for the University of Ne for 8 years.....before that, I owned my own catering business, before that, worked in a catering firm.
What I bring to the table is 20 years of Catering experience and managing and thinking on my feet. Catering is often times making the best situation in the worst venue: Taking crews and trucks someplace and making the event magic. Staff calls in sick, trucks break down, storms knock out power, desserts get accidentally dumped, rental companies don't show up, you've been on your feet 15 hours and still have to be warm and friendly to the University president and his wife. Should I go on? Snow storms, cranky employees, hurting yourself (cuts, burns, slips) even before the long day gets started......And the bottom line is you still LOVE it. And get up and do it again tomorrow.
I want to take what I've learned and use it to effectively and succussfully run a different kind of business, but much of the same. I have been through boot camp.
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Everyone comes to the door with some kind of experience. How does your catering experience help me? I've already put on a breakfast for 20 with no power. Meaning no showers for the guests, no heat, no lights, no stove, no coffee machine. I've turned the entire inn every day with staff calling in sick. Serving creamed eggs and open the carton of cream and it is bad. Guests pour themselves curdled milk and point it out to me. Soda bottles burst in fridge because guest left door open all night and fridge ran for 12 hours trying to keep the kitchen cool.
You need a hook. Not to run your own business, but to get in the door with an innkeeper who
has enough experience to teach you what you need to know. I've already had my emergencies. Not all of them I'm sure.
Hair dryers + A/C + 96 degrees outside equals breakers tripping while I'm trying to make breakfast. Crawl into dirty basement, figure out which of the FIVE breaker boxes houses the correct switches, flip switches, crawl back out, dust self off, continue breakfast service. Water all over guest room floor because pipe broke off INSIDE wall. Find emergency off valve (again in dirty crawlspace), turn off water, find guest another room to shower in, back to breakfast.
We've all done the emergencies. Bring me something new. Can you teach me how to make a breakfast for 20 that will hot hold for 3 hours because no one shows up until you're ready to throw it all out? A breakfast that still looks and tastes as good as it did when you took it out of the oven at 7:30? Can you teach me how to bring in more business in a down economy?
Lots of people will tell you to take tons of classes to get experience, but you don't really need them. One class with a strong overview will do it. And a lot of research on your own. But, truly, if you can be pleasant under pressure, make a decent breakfast, clean a house thoroughly and have some business experience, you can do this. Reading through these pages is an education in itself. I bought books I never opened. Everything I know is hands-on and from my friends on this forum. I took one class. And I knew most of the material already from being on forums like this one.
If you are opening an inn from scratch you need more in-depth business knowledge to understand how and why you have or do not have the proper location. You need to build momentum from 0. That takes a lot more effort than to buy something that is running and slowly make it your own. We bought our place at the end of the peak season. We were still very busy but there was some downtime coming up soon enough that we could catch our breath. The first breakfast we ever made for a crowd was for 17 strangers. Was it a success? Probably not. Only one of those couples has ever been back!
You should have a list of what you think you need to learn. You'll want to match up your skill deficiencies with an innkeeper who can do those things in her sleep. No sense in spending your time somewhere that doesn't help you grow your skill set.
Visiting as a guest is also a good way to see inside a lot of different B&B's. Especially B&B's in the area you want to open yours. What do the other inns do? Could you do it better? Differently? Then outside your area because a lot of B&B's in an area tend to do things exactly the same. Bring in some fresh ideas from faraway locations!
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