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  1. Tom

    Season of My Miscontent

    Get thin acrylic. Material is more expensive, but any handyman can cut to size, round corners and smooth edges so it is a fast in-home fix it job.
  2. Tom

    Rooms & Small Luxuries

    Same. Wired cable to rooms, but opted to have only a big TV in guest lounge. Sports fans can hang out there. Everyone else is on tablet. I don't have to worry about TV left on too long or turned up too loud. If we have a guest with very limited mobility, I have a 30 inch TV I can put in a...
  3. Tom

    2019 Per Diem Rates

    We only get a few GSA requests. Room and breakfast allowance is $131, not too far below our rack $150 single and I'll do for 2 or more nights.
  4. Tom

    'Tip' me over the edge

    I never thought about this until I began running B&B 9 years ago -- now I always leave $5 or $10 at any inn or motel I visit. It's not that I suddenly became aware of the work involved, rather I began to focus on who did the work. For most travelers, domestic and international, housekeeping...
  5. Tom

    Reservation engines and booking channels

    I did get an email from beds24 that has me rethinking. They now integrate with Google, so can book through Google ads. That might be worth it.
  6. Tom

    Guest never set foot in the door

    Similar experience. Couple booked 3 nights by phone and I discussed room options while they were looking at web site. Top of home page is photo of the inn sitting at the edge of the floodplain, 200 yards from the river. Afternoon arrival, they pull up, I went out to greet as is my custom...
  7. Tom

    Reservation engines and booking channels

    Thanks, for the information on your experience, and good luck. Did seem like a good site, but I'm not convinced we want to go OTA at this point in our lives. Subject worth an separate post ...
  8. Tom

    Reservation engines and booking channels

    Based on this suggestion, we checked out beds24. In the end, we did not switch over. We liked the lower cost and channel manager/allocator. Originally we were planning to move to BnB.com commission based model to preserve our reviews and the dwindling referrerals we were getting from them and...
  9. Tom

    Bfast.com commission ?

    Did beds24 work out as hoped? {I tried to send an email to you through innspiring, but I don't think it made it.} Anyone else using beds24? Rezovation?
  10. Tom

    New Innkeeper - Boss is stressed out already and I don't start until May 15th

    To amplify from personal experience (Mort and mine): Before you open, locate the sewer clean out, the circuit breaker panel (or panels on a large place) and the water supply shut off. Have the name/phone of a plumber who knows the place -- probably one who worked on remodel unless they ended on...
  11. Tom

    New Innkeeper - Boss is stressed out already and I don't start until May 15th

    Oh la la! Renovations never a good experience facing a deadline. Advice: BE the calm one, avoid the drama. Look out for details that help prepare for the guest experience. Start by looking at your guest bookings: how many, who, when, special needs (gluten free, children, etc.) Focusing on...
  12. Tom

    Bfast.com commission ?

    Is nobody here on BB.com ?
  13. Tom

    Bfast.com commission ?

    This came up in September as node/18993 but with 54 posts there, I wanted to start a new thread. Our BB.com renewal comes up in June (so we could ignore this issue then:-). What are people's experiences? We use Resnexus for booking. To keep bb.com and our reviews, we would need to sign up...
  14. Tom

    News

    Congratulations! And it sounds like you will be taking time off in winter season, too, so you actually may get to relax.
  15. Tom

    How to wow your vegan guests at breakfast?

    As Morticia said "vegans are just as fussy as omnivores so it's better to narrow down what they'll eat before making a big presentation." So, when I check people in and ask if thy have dietary requirements, I'll dig into "Vegan" ... what would they like? I make my standard toast bread vegan...
  16. Tom

    How Many Bacons, Sausages, Eggs ??? (guests asking for 5-7 slices of bacon)

    LOL. I make the breakfasts; I feed people. If it were me, I'd double the amount I cooked for the group and let them scrap over it. People love bacon, it makes their day. Feed them.
  17. Tom

    LED Mood lighting

    We're a modern place, built 2009 to be the B&B, but I'd find that kind of a gimmick and distracting -- as animals, we expect light to come from above. We have 12 VDC (on house UPS) LED ceiling light in each bathroom which solves the stumble to the loo problem. A plug-in LED night light would...
  18. Tom

    Trouble with guests losing keys?

    The one thing that drives DW nuts. We always ask at checkout. Only rooms have keys, outside doors are keypad so not a security concern, just a gotta make extras concerns.
  19. Tom

    "Going green" a good marketing technique or not?

    If it is fun for you and not to much money, why not. As a American traveler in Europe, I pretty much expected high attention to environment in Belgium, Netherlands, western Germany, only a little less in northern France. So I would not view the absence of green certification as a factor in...
  20. Tom

    Bedside Light Control...

    Unless this is a big plus to your demographic, hard to imagine it's worth it. Maybe if you are ultra-hip boutique hotel. To me it seems more stuff for guests to not know how to work.
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