Would you drop a Chamber if you didn't see a return? We belong to an adjoining town's chamber and while we have a good relationship and they actually work harder than the other two chambers in our area (really), we have not seen any ROI. They do not even show up in our webstats. I honestly don't know why, there is only one B&B in their town and they aren't members of the chamber and there are virtually no other lodging properties in their town. I'm hesitant to drop them, as I don't know if people are finding us through them but it just isn't showing up for some reason.....
I am with Bree here! The Chamber has other benefits that help me with my business and I do not put this cost in the same category as directories as I do not consider it really advertising money. Benefits such as classes are nice and very imformative in many ways. The Networking is a great opportunity to get to know others and let them know about you. Opportunities to do some communitity benefits which also provide advertising.
My Chamber is not a tourist center but it does have info if someone stop in there. (We have a CVB that runs the tourist center here.) I have gotten some business by being a chamber member, but not nearly enough to pay for my membership. I use it as I said, community involvement, education and networking.
If the chamber is your CVB for the area, and that is the only reason you are a member, then I would drop it if it is not working and find another avenue.
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There are 3 local chambers. This one isn't the chamber for our town, but an adjoining one. Yes, they offer classes and after hours, but none of that has been of interest to us (from
that chamber), the majority of our business is
not local. We were just hoping for at least 1-2 referrals to pay for the annual fee, never happened. We thought this was odd, as we are the only B&B in their chamber (
as I said, the one B&B that is in their town is not a member) and all the other lodging properties are generic and not in their town either...
The opinion of the majority of the business owners I have talked to, regarding
all of the local chambers, is that they are not worth the money.
I wonder... at the second chamber, the person running it literally sits on the phone all day chatting with friends, although we do get a lot of hits from their site, they rank up there with our paid directories webhits...I think it is more because of the link on their site, not because of any
work anyone is doing over there.
I visited the third chamber one time and the person in charge was
so involved in arguing with the receptionist (literally yelling) over a person's phone inquiry, neither could take a moment to acknowledge me as a vistor. She didn't want to take the call and when she finally did she was
extremely rude to the caller. It was a
simple call, "When and where is such and such event"...It had been printed incorrectly in the local paper and they just wanted to know where the event was... My daughter was with me, she said, "Why would
anybody want to go in there?" Nice way to welcome visitors! We aren't members of that chamber, and won't be any time soon. This was the chamber we would most likely join,
if we had good feedback and experience with them, because they are the largest and most local, but no positive feedback so far and they cost
3X the price of the other two chambers. I would be mortified if our visitors were treated the way I or that caller was when we went there! I won't send guests there for info, I send them to the VCB.
We have a separate VCB that is it's own large entity, they are our largest source of referrals.
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