BenCognito
Member
- Joined
- May 30, 2008
- Messages
- 6
- Reaction score
- 0
We've got return guests coming this weekend. They wrote a few days back to say they are excited to be coming back and to let us know that one of the other couples staying with us this weekend are friends of theirs. (we didn't know that)
Then they tell us that one of their friends needs a gluten free diet and they figured that their friend probably didn't say anything.
Yesterday I get an email from the friends asking if there are hair dryers in the room (yes there are), but says nothing about the dietary restriction. So in my reply I repeat the message from our confirmation asking to let us know if there are any dietary restrictions. Nothing in response. I'm guessing they are going to wait and spring this on us at check-in. Fortunately we got the heads up from the return guests and are all prepared. I know the best way to handle it is to act like it is no big deal and be all suave that we are "ready" to meet their needs. But then the other side of me wants to slap them and say you know the gluten free thing is a PITA, why would you wait to spring that on us? If you stay at B&B's in the future...don't do that to them, it is just mean.
Then they tell us that one of their friends needs a gluten free diet and they figured that their friend probably didn't say anything.
Yesterday I get an email from the friends asking if there are hair dryers in the room (yes there are), but says nothing about the dietary restriction. So in my reply I repeat the message from our confirmation asking to let us know if there are any dietary restrictions. Nothing in response. I'm guessing they are going to wait and spring this on us at check-in. Fortunately we got the heads up from the return guests and are all prepared. I know the best way to handle it is to act like it is no big deal and be all suave that we are "ready" to meet their needs. But then the other side of me wants to slap them and say you know the gluten free thing is a PITA, why would you wait to spring that on us? If you stay at B&B's in the future...don't do that to them, it is just mean.