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I wonder if this is an American thing that you're all describing?
It would be curious to hear if innkeepers from Europe or other places are having as many "customers with attitudes", especially in regards to the number of people in the room.
I am involved with BedPosts, a UK B & B Forum & Business Club. They also battle the extra people, kids not considered a an extra person, etc. I admit that when we traveled with out kids we stayed in hotels with 2 beds - boys got the floor one night and the girls got the floor the next. (It was a budget issue.) We had sleeping bags for them. Did NOT try to cram them into a B & B!