MooseTrax
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- Apr 27, 2009
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LOL Would you like the keys to the car today? Got any bills you need paid? Can I give you a hand with your luggage and your college tuition?I am not out to nickle and dime anyone to death, but on the other hand, every single call I get anymore they demand discounts. Discount this, discount that. Well heck, how about you stay for free and I even give you a few bucks before you leave.We too have the silver ion sanitizer and also the ozonator on our hot tub. Of course, It is only me that uses it.
As far as your questions. I wouldn't charge any extra to guests because of it. That is just an added amenity for them and say cost of doing business. I would set a limit on the hours of use so that no one is disturbed at night. Say 11 pm. Deadline...or whatever. I forget how many rooms you have, but if not many, then I don't think a reservation is necessary, but some time of sign limiting the amount of time in the hot tub so someone won't "hog it" for themselves.
Actually I think 15 -20 min is the max recomended time for being in a hot tub according to health experts. So it makes me wonder why they put flat screen tv's in some of them. You shouldn't sit in there for hours on end watching a game or something..I have 5 rooms and the tb does have the ozonator.catlady said:We too have the silver ion sanitizer and also the ozonator on our hot tub. Of course, It is only me that uses it.
As far as your questions. I wouldn't charge any extra to guests because of it. That is just an added amenity for them and say cost of doing business. I would set a limit on the hours of use so that no one is disturbed at night. Say 11 pm. Deadline...or whatever. I forget how many rooms you have, but if not many, then I don't think a reservation is necessary, but some time of sign limiting the amount of time in the hot tub so someone won't "hog it" for themselves.
Actually I think 15 -20 min is the max recomended time for being in a hot tub according to health experts. So it makes me wonder why they put flat screen tv's in some of them. You shouldn't sit in there for hours on end watching a game or something.
Most friends and family I spoke to they said to charge $10.00 per person or room for the use instaed of raising the room cost.
yes, it is an extra ammenity and a speny one at that. especially when the motors are running.
.I'm of the mind that it is an amenity, period. It is available just like your "complimentary" breakfast is to all your guests. Its like A/C. They are spendy to put in and they do run up the electric bill, but if you get too nit picky about individualizing the cost of running something, then you appear cheap and tacky to people.Mooseberry Inn said:Most friends and family I spoke to they said to charge $10.00 per person or room for the use instaed of raising the room cost.
yes, it is an extra ammenity and a speny one at that. especially when the motors are running.
The added cost of electricity is buried in the room rate and our higher summer sesson rates more than compensate for the extra usage.
We get many folks who despite it cooling off to the 50's every night refusing to open a window and run the A/C all night, but we don't lay in bed at night fretting over it.
We have a highly energy efficient hot tub and have invested in Energy Star A/C units that are well matched for the room size, so they aren't overworking to provide decent cooling.
Nobody likes to get nickeled and dimed with lots of extra little charges.
Go look at some TA reviews of big resorts that charge "resort fees" "spa & pool usage fees" "mini-bar fees" , etc.
Those kind of things are often critiqued and especially at more expensive properties. I often get the impression from the reviewers that they just want one all inclusive price and no surprises when they go to pay the bill.
Its part of the total package you offer and they can use it or choose not to, but its part of your capital outlays and every guest who stays with you should be contributing to paying for such improvements. Its only fair and the its the easiest way to never have it backfire on you.
How would you even consistently monitor and charge people for it?
Also, unless you stick around all day and night and watch people like a hawk how could you tell who used it and who didn't? Add in the potential problem of somebody being stealthy about sneaking in, soaking and going to great lengths to conceal they had used the tub and you've got another headache.
I can just picture a dispute about it already.
Them: "What's this extra $10 charge on my bill?"
You: "Oh, thats the hot tub usage fee"
Them: "I didn't use the hot tub"
You: "I saw you use it last night"
Them: " No I didn't, and what do you spy on your guests?"
You: " But your "spa" towels were wet when I cleaned your room"
Them: We used them after a shower"
See how silly it could get?
.I can see where you coming from and it is totally understandable.Tim_Toad_HLB said:I'm of the mind that it is an amenity, period. It is available just like your "complimentary" breakfast is to all your guests. Its like A/C. They are spendy to put in and they do run up the electric bill, but if you get too nit picky about individualizing the cost of running something, then you appear cheap and tacky to people.Mooseberry Inn said:Most friends and family I spoke to they said to charge $10.00 per person or room for the use instaed of raising the room cost.
yes, it is an extra ammenity and a speny one at that. especially when the motors are running.
The added cost of electricity is buried in the room rate and our higher summer sesson rates more than compensate for the extra usage.
We get many folks who despite it cooling off to the 50's every night refusing to open a window and run the A/C all night, but we don't lay in bed at night fretting over it.
We have a highly energy efficient hot tub and have invested in Energy Star A/C units that are well matched for the room size, so they aren't overworking to provide decent cooling.
Nobody likes to get nickeled and dimed with lots of extra little charges.
Go look at some TA reviews of big resorts that charge "resort fees" "spa & pool usage fees" "mini-bar fees" , etc.
Those kind of things are often critiqued and especially at more expensive properties. I often get the impression from the reviewers that they just want one all inclusive price and no surprises when they go to pay the bill.
Its part of the total package you offer and they can use it or choose not to, but its part of your capital outlays and every guest who stays with you should be contributing to paying for such improvements. Its only fair and the its the easiest way to never have it backfire on you.
How would you even consistently monitor and charge people for it?
Also, unless you stick around all day and night and watch people like a hawk how could you tell who used it and who didn't? Add in the potential problem of somebody being stealthy about sneaking in, soaking and going to great lengths to conceal they had used the tub and you've got another headache.
I can just picture a dispute about it already.
Them: "What's this extra $10 charge on my bill?"
You: "Oh, thats the hot tub usage fee"
Them: "I didn't use the hot tub"
You: "I saw you use it last night"
Them: " No I didn't, and what do you spy on your guests?"
You: " But your "spa" towels were wet when I cleaned your room"
Them: We used them after a shower"
See how silly it could get?
I am not out to nickle and dime anyone to death, but on the other hand, every single call I get anymore they demand discounts. Discount this, discount that. Well heck, how about you stay for free and I even give you a few bucks before you leave.
Maybe I just have to raise my rates then because I can't afford to keep giving more and receive less.
We offer cheese platters and wine at arrival, free sodas, freshe baked goodies every day, snacks in their rooms....and then some.
It is hard to tell people over the phone what all we have to offer when all they want is a room rate and diiscount.
I do give discounts and it does not hurt me, but I give discounts to guests who do not ask for one and then still complain we are too expensive, which we are not. Very competitive rates with the other B&B's around.
Energy efficient or not, our rate here is 32 cents per KW.....and rising.
Different rooms have different price tags, no matter where we go. If one or another ammentity would not make a difference, then why have different room rates to begin with> How about a $80.00 across the board for everyone,, sleazy roadside hotel or upscale resort. If it's just another ammenity, why even bother?
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We did have a guest last summer who wanted to borrow the car. I can't remember why right now but I do remember not saying a word when they asked and them realizing their mistake in asking. Sometimes the guests don't realize the mistake in asking and think there's something wrong with the innkeeper who doesn't bend over backwards.