I honestly did not think that it is customary to tip at B&Bs... or hotels, etc. It IS customary to tip a server at a restaurant, and if you don't for any reason other than terrible service, that makes you uncouth. However, not tipping at a B&B isn't really on the same level -- or so I thought!?Don't email to thank them. It's awkward. If they hand it to you, fine, thank them.We do all the cleaning ourselves (4 guest rooms). We do not put out tip envelopes, do not have the "tip function" activated on our Square Register, and when asked by foreigners "Is tipping B&Bs customary in North America?" we answer "No".
However, we do get tips fairly often. Usually the way it works is after the guest has checked out and we go to strip their room, there is a $10 or $20 bill sitting on the dresser. We are still unsure if it is polite to email these guests and give our thanks, or to just accept and move on. Occasionally after paying, the guest will hand us a bill and say "this is for you", to which we give our profuse thanks. I always say to these people "oh wow, that's very generous of you. We really appreciate it, thank you very much."
The funny thing is the people you would most expect to tip (ie. the people who we drove to the store because they didn't feel like walking, or the people who asked "do you have a cold beer we could have?" and we GIVE THEM ONE OF OUR BEERS, or the people who we generally go above and beyond for) always only pay the owed amount and give you nothing extra, which is rather odd..
And, YES, it IS common to tip at b&b's! Don't be spreading the rumor that it's not!!!
We rarely get tips. Our housekeeper had best not rely on them! And that's with a tip note.
.
Don't get me wrong though, tipping for great service is always a nice thing to do, it's just that at some places it's "customary" and some places it's simply up to you.
I love tips. We have an old yoghurt container in our office with TIPS written on it -- ice cream and beer money!