So these would be a better choice for me?
Part of the problem is guests are used to those recliners. (I hate them.) So if I replaced them with these, they'd be tipped over with guests trying to 'recline'. I'm going to go out shopping tomorrow to a couple of furniture warehouse kinds of places to see what I can find. Maybe I can get something that is not a wing back but is not huge..
So who is to know they used to be recliners??? You have new guests all of the time. I wouldn't let that stop me. If a repeat comes and gets the same room..they just don't recline.
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catlady said:
So who is to know they used to be recliners??? You have new guests all of the time. I wouldn't let that stop me. If a repeat comes and gets the same room..they just don't recline.
It's the people who come back every year who book that room 'with the recliners' that would know. I would have to explain to them so they didn't try to recline the new chairs! And it would matter to these guests as they spend 22 of 24 hours/day in their room. They rarely go out. They order in. For 4 days. I can't answer whatever question it is you're going to ask...I just don't know!
We (OK, hubs) hauled the chair out of the room it is in, around the house, back into the house (it was easier to go out than thru) and into the room I'd put them in once we 'fix' the reclining part so it doesn't work, to see how they would look. Very nice!
So, now it's deciding whether to actually buy the new chairs. We're watching the expenses right now until the season is done. Just to be sure it doesn't finish up like last year.
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You have that many yearly repeats for that same room??? WOW...I am in awe.
So again, I ask..why do you care if they are recliners or not.
IS that the reason they are booking that room?
IF the chairs are comfortable what is the difference? It is your place, you can decorate and furnish any way you please. I see no need to explain your furniture choices to your guests.
If the chairs are still in good condition, then I would save my money for now.
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30% repeats. And that room is VERY popular. Basically I would just tell them that one chair broke and I couldn't find replacement recliners. Without mentioning I hate recliners.
They don't book the room for the recliners, no, but more for the size of the room.
I am continually amazed by the number of guests who say, 'I love what you did with my room.' (Accent on the 'my'.) Most of them I don't take to their (yes, 'their') rooms when they check-in, they just go. And several have come right back to ooh and aah about the changes I've made. So, yes, they really do notice when something is different. When we got rid of the last double bed guests thanked me. (And occupancy in that room rose.)
When we took the dorm fridge out of this same room, you would have thought I'd committed a crime. To me, it made the room look like a hotel. And I also, correctly, assumed that any guests in that room never met any other guests except at breakfast because there was no reason at all for them to leave. Now, because they have to come into the guest area for the fridge, they DO meet other guests, which is part of the whole experience. (Shoot me now, I know I am conniving to get guests to intermingle!)
It took a full year to get thru all the guests who were expecting to see that fridge. And there were a lot of unhappy campers.
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