Don't you think that is a bit high.....

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You know, I just got an email yesterday for $22 rooms at the excalibur in vegas... I think people just assume that we all can offer rooms at these ridiculous rates, not taking into account that a) they don't have a mrtgage, b) they have what, a thousand rooms? and c) that it's the gambling at the casino that is really paying for the rooms! Same reason Allegiant can offer flights for dirt cheap, it's casino money, not airfare money, they are owned by the casinos....
We offer specials, but we aren't going to go any lower, and we turn people away, oh well! A hotel here in town opened last year and were charging $200 a night and getting it, now they are down to $79 bucks, ($99 rooms on mother's day that included a full high tea!) We can't compete with that, they aren't happy about their low rate now, but honestly, they should have stuck to their guns!
There are days I've kicked myself for just offering specials, return guests get it stuck in their head and think that is our regular rate and get ticked when you don't offer the room at the lowball rate. Now we do offer special rates for our returns, but we aren't going to play the game... We had some european tourists show up at the door in the middle of a wedding last weekend, I didn't have a room ready but offered to get it ready (our best room, which was just being used as a dressing room) just as soon as the wedding was over, if they could go to dinner and come back in an hour and offered a 15% discount. They hemmed and hawed and asked me to give them 30% off. I thought, you know what, I'm not going to bust my butt for you to have the room and then give the room away, all while you tell me it's not worth it... They walked and I still have my dignity and didn't have to clean that room on top of cleaning up after the wedding...
I got the better deal..
Willowpondgj said:
a) they don't have a mrtgage, b) they have what, a thousand rooms? and c) that it's the gambling at the casino that is really paying for the rooms!
a) No mortgage?!?!? MGM Mirage (owner of Excalibur) has billions in debt and was close (and still is) to defaulting on some loans.
c) It's not the gambling that is paying for the rooms. In a hotel/casino the hotel is totally different from the casino. They don't mix together and if the casino wants to put up a player for the night they pay the hotel for the room. Revenue at the end is obviously brought together but for the most part, especially today, the hotels are running on razor thin margins, some even losing money.
They're not charging $22 a night because they want to, it's because that's what the market there dictates. The MGM alone has over 5000 rooms, Excalibur 4000, Wynn and Encore around 5000 (already up to 14000 with only 3 resorts accounted for!) So as you can see it's simply supply and demand. There's a massive amount of supply and not very much demand. I could get a room tonight in downtown LV for $12 a night.
.
They (hotels) are also having to get with the profit reality that we live with.
Back in the 80s & early 90s I worked night audit at an HI. I had authority to "make a deal" to get heads in the beds. Not wanting to give away the store I asked what was "break eve" and was told $18. The rack rate for a Standard was $60.(as I told the clerks - the more the hotel makes the better your chances of getting a raise. I could not get a raise as I was already over max in salary when they hired me.)
OK, the guest is now being charged $22 so the Casino is subsidizing say even another $22. Big whoop! The guest will probably lose that much in the first hour. Even if the hotel break even has doubled since "my day", they would be break even at $36.
In an article in the Chicago paper last week about a man who closed his hot dog stand and retired at 100 - a retirement that lasted 2 weeks and now he is a greeter and visits all 5 restaurants owned by his employer. His new employer was interviewed. When asked why his restaurants are sucessful, he said because I give them good food. Other restaurants use margarine that costs 1.50 and I use butter that costs 2.50 but adds 1 penny to my costs. Why would I not use butter for a penny?
 
You know, I just got an email yesterday for $22 rooms at the excalibur in vegas... I think people just assume that we all can offer rooms at these ridiculous rates, not taking into account that a) they don't have a mrtgage, b) they have what, a thousand rooms? and c) that it's the gambling at the casino that is really paying for the rooms! Same reason Allegiant can offer flights for dirt cheap, it's casino money, not airfare money, they are owned by the casinos....
We offer specials, but we aren't going to go any lower, and we turn people away, oh well! A hotel here in town opened last year and were charging $200 a night and getting it, now they are down to $79 bucks, ($99 rooms on mother's day that included a full high tea!) We can't compete with that, they aren't happy about their low rate now, but honestly, they should have stuck to their guns!
There are days I've kicked myself for just offering specials, return guests get it stuck in their head and think that is our regular rate and get ticked when you don't offer the room at the lowball rate. Now we do offer special rates for our returns, but we aren't going to play the game... We had some european tourists show up at the door in the middle of a wedding last weekend, I didn't have a room ready but offered to get it ready (our best room, which was just being used as a dressing room) just as soon as the wedding was over, if they could go to dinner and come back in an hour and offered a 15% discount. They hemmed and hawed and asked me to give them 30% off. I thought, you know what, I'm not going to bust my butt for you to have the room and then give the room away, all while you tell me it's not worth it... They walked and I still have my dignity and didn't have to clean that room on top of cleaning up after the wedding...
I got the better deal..
Willowpondgj said:
There are days I've kicked myself for just offering specials, return guests get it stuck in their head and think that is our regular rate
and get ticked when you don't offer the room at the lowball rate.
On all of our registration forms we enumerate what the rate is along with a separate line item for additional guests, add ons they have purchased and any discounts we gave to them. That way, if they go home and look things over they are not saying, 'Wow, the rooms are ONLY $x!' and thinking the discounted rate is what we charge all the time.
We've been bitten once by upgrading a guest to the best room from the smallest. We did it because the guest could not walk up all the stairs and the other option was for them to leave. Next time they called (now in peak season) they wanted the same upgraded room at the same small room's winter price. They were very upset when we wouldn't do that for them. Lesson learned to be very clear on what the guests' expectations might be down the line.
 
You know, I just got an email yesterday for $22 rooms at the excalibur in vegas... I think people just assume that we all can offer rooms at these ridiculous rates, not taking into account that a) they don't have a mrtgage, b) they have what, a thousand rooms? and c) that it's the gambling at the casino that is really paying for the rooms! Same reason Allegiant can offer flights for dirt cheap, it's casino money, not airfare money, they are owned by the casinos....
We offer specials, but we aren't going to go any lower, and we turn people away, oh well! A hotel here in town opened last year and were charging $200 a night and getting it, now they are down to $79 bucks, ($99 rooms on mother's day that included a full high tea!) We can't compete with that, they aren't happy about their low rate now, but honestly, they should have stuck to their guns!
There are days I've kicked myself for just offering specials, return guests get it stuck in their head and think that is our regular rate and get ticked when you don't offer the room at the lowball rate. Now we do offer special rates for our returns, but we aren't going to play the game... We had some european tourists show up at the door in the middle of a wedding last weekend, I didn't have a room ready but offered to get it ready (our best room, which was just being used as a dressing room) just as soon as the wedding was over, if they could go to dinner and come back in an hour and offered a 15% discount. They hemmed and hawed and asked me to give them 30% off. I thought, you know what, I'm not going to bust my butt for you to have the room and then give the room away, all while you tell me it's not worth it... They walked and I still have my dignity and didn't have to clean that room on top of cleaning up after the wedding...
I got the better deal..
Willowpondgj said:
a) they don't have a mrtgage, b) they have what, a thousand rooms? and c) that it's the gambling at the casino that is really paying for the rooms!
a) No mortgage?!?!? MGM Mirage (owner of Excalibur) has billions in debt and was close (and still is) to defaulting on some loans.
c) It's not the gambling that is paying for the rooms. In a hotel/casino the hotel is totally different from the casino. They don't mix together and if the casino wants to put up a player for the night they pay the hotel for the room. Revenue at the end is obviously brought together but for the most part, especially today, the hotels are running on razor thin margins, some even losing money.
They're not charging $22 a night because they want to, it's because that's what the market there dictates. The MGM alone has over 5000 rooms, Excalibur 4000, Wynn and Encore around 5000 (already up to 14000 with only 3 resorts accounted for!) So as you can see it's simply supply and demand. There's a massive amount of supply and not very much demand. I could get a room tonight in downtown LV for $12 a night.
.
Mr.Design said:
Willowpondgj said:
a) they don't have a mrtgage, b) they have what, a thousand rooms? and c) that it's the gambling at the casino that is really paying for the rooms!
a) No mortgage?!?!? MGM Mirage (owner of Excalibur) has billions in debt and was close (and still is) to defaulting on some loans.
c) It's not the gambling that is paying for the rooms. In a hotel/casino the hotel is totally different from the casino. They don't mix together and if the casino wants to put up a player for the night they pay the hotel for the room. Revenue at the end is obviously brought together but for the most part, especially today, the hotels are running on razor thin margins, some even losing money.
They're not charging $22 a night because they want to, it's because that's what the market there dictates. The MGM alone has over 5000 rooms, Excalibur 4000, Wynn and Encore around 5000 (already up to 14000 with only 3 resorts accounted for!) So as you can see it's simply supply and demand. There's a massive amount of supply and not very much demand. I could get a room tonight in downtown LV for $12 a night.
The reason? Vegas is a ghost town. It is ALL about the gambling, are you kidding? That is what it is about. Get them there feed them cheap, lodge them cheap and let them blow their $.
.
Joe Bloggs said:
Mr.Design said:
Willowpondgj said:
a) they don't have a mrtgage, b) they have what, a thousand rooms? and c) that it's the gambling at the casino that is really paying for the rooms!
a) No mortgage?!?!? MGM Mirage (owner of Excalibur) has billions in debt and was close (and still is) to defaulting on some loans.
c) It's not the gambling that is paying for the rooms. In a hotel/casino the hotel is totally different from the casino. They don't mix together and if the casino wants to put up a player for the night they pay the hotel for the room. Revenue at the end is obviously brought together but for the most part, especially today, the hotels are running on razor thin margins, some even losing money.
They're not charging $22 a night because they want to, it's because that's what the market there dictates. The MGM alone has over 5000 rooms, Excalibur 4000, Wynn and Encore around 5000 (already up to 14000 with only 3 resorts accounted for!) So as you can see it's simply supply and demand. There's a massive amount of supply and not very much demand. I could get a room tonight in downtown LV for $12 a night.
The reason? Vegas is a ghost town. It is ALL about the gambling, are you kidding? That is what it is about. Get them there feed them cheap, lodge them cheap and let them blow their $.
No, it's not all about the gambling any more. The notion of 'get them there, feed them cheap, lodge them cheap' is not even close unless you're talking about a seedy casino you'd see on the side of the road on your way to Reno.
Gambling can be done in a large number of states now. LV can't just say that casino revenue will make it all okay, trust me ;)
 
You know, I just got an email yesterday for $22 rooms at the excalibur in vegas... I think people just assume that we all can offer rooms at these ridiculous rates, not taking into account that a) they don't have a mrtgage, b) they have what, a thousand rooms? and c) that it's the gambling at the casino that is really paying for the rooms! Same reason Allegiant can offer flights for dirt cheap, it's casino money, not airfare money, they are owned by the casinos....
We offer specials, but we aren't going to go any lower, and we turn people away, oh well! A hotel here in town opened last year and were charging $200 a night and getting it, now they are down to $79 bucks, ($99 rooms on mother's day that included a full high tea!) We can't compete with that, they aren't happy about their low rate now, but honestly, they should have stuck to their guns!
There are days I've kicked myself for just offering specials, return guests get it stuck in their head and think that is our regular rate and get ticked when you don't offer the room at the lowball rate. Now we do offer special rates for our returns, but we aren't going to play the game... We had some european tourists show up at the door in the middle of a wedding last weekend, I didn't have a room ready but offered to get it ready (our best room, which was just being used as a dressing room) just as soon as the wedding was over, if they could go to dinner and come back in an hour and offered a 15% discount. They hemmed and hawed and asked me to give them 30% off. I thought, you know what, I'm not going to bust my butt for you to have the room and then give the room away, all while you tell me it's not worth it... They walked and I still have my dignity and didn't have to clean that room on top of cleaning up after the wedding...
I got the better deal..
Willowpondgj said:
There are days I've kicked myself for just offering specials, return guests get it stuck in their head and think that is our regular rate
and get ticked when you don't offer the room at the lowball rate.
On all of our registration forms we enumerate what the rate is along with a separate line item for additional guests, add ons they have purchased and any discounts we gave to them. That way, if they go home and look things over they are not saying, 'Wow, the rooms are ONLY $x!' and thinking the discounted rate is what we charge all the time.
We've been bitten once by upgrading a guest to the best room from the smallest. We did it because the guest could not walk up all the stairs and the other option was for them to leave. Next time they called (now in peak season) they wanted the same upgraded room at the same small room's winter price. They were very upset when we wouldn't do that for them. Lesson learned to be very clear on what the guests' expectations might be down the line.
.
Bree said:
We've been bitten once by upgrading a guest to the best room from the smallest. We did it because the guest could not walk up all the stairs and the other option was for them to leave. Next time they called (now in peak season) they wanted the same upgraded room at the same small room's winter price. They were very upset when we wouldn't do that for them. Lesson learned to be very clear on what the guests' expectations might be down the line.
You've mentioned this before and when DH wants to upgrade for no reason I won't let him. That will be the one time they write us up for doing it and then everyone will want it - and not always be in our favor!!!
Riki
 
You know, I just got an email yesterday for $22 rooms at the excalibur in vegas... I think people just assume that we all can offer rooms at these ridiculous rates, not taking into account that a) they don't have a mrtgage, b) they have what, a thousand rooms? and c) that it's the gambling at the casino that is really paying for the rooms! Same reason Allegiant can offer flights for dirt cheap, it's casino money, not airfare money, they are owned by the casinos....
We offer specials, but we aren't going to go any lower, and we turn people away, oh well! A hotel here in town opened last year and were charging $200 a night and getting it, now they are down to $79 bucks, ($99 rooms on mother's day that included a full high tea!) We can't compete with that, they aren't happy about their low rate now, but honestly, they should have stuck to their guns!
There are days I've kicked myself for just offering specials, return guests get it stuck in their head and think that is our regular rate and get ticked when you don't offer the room at the lowball rate. Now we do offer special rates for our returns, but we aren't going to play the game... We had some european tourists show up at the door in the middle of a wedding last weekend, I didn't have a room ready but offered to get it ready (our best room, which was just being used as a dressing room) just as soon as the wedding was over, if they could go to dinner and come back in an hour and offered a 15% discount. They hemmed and hawed and asked me to give them 30% off. I thought, you know what, I'm not going to bust my butt for you to have the room and then give the room away, all while you tell me it's not worth it... They walked and I still have my dignity and didn't have to clean that room on top of cleaning up after the wedding...
I got the better deal..
Willowpondgj said:
There are days I've kicked myself for just offering specials, return guests get it stuck in their head and think that is our regular rate
and get ticked when you don't offer the room at the lowball rate.
On all of our registration forms we enumerate what the rate is along with a separate line item for additional guests, add ons they have purchased and any discounts we gave to them. That way, if they go home and look things over they are not saying, 'Wow, the rooms are ONLY $x!' and thinking the discounted rate is what we charge all the time.
We've been bitten once by upgrading a guest to the best room from the smallest. We did it because the guest could not walk up all the stairs and the other option was for them to leave. Next time they called (now in peak season) they wanted the same upgraded room at the same small room's winter price. They were very upset when we wouldn't do that for them. Lesson learned to be very clear on what the guests' expectations might be down the line.
.
Bree said:
We've been bitten once by upgrading a guest to the best room from the smallest. We did it because the guest could not walk up all the stairs and the other option was for them to leave. Next time they called (now in peak season) they wanted the same upgraded room at the same small room's winter price. They were very upset when we wouldn't do that for them. Lesson learned to be very clear on what the guests' expectations might be down the line.
You've mentioned this before and when DH wants to upgrade for no reason I won't let him. That will be the one time they write us up for doing it and then everyone will want it - and not always be in our favor!!!
Riki
.
egoodell said:
Bree said:
We've been bitten once by upgrading a guest to the best room from the smallest. We did it because the guest could not walk up all the stairs and the other option was for them to leave. Next time they called (now in peak season) they wanted the same upgraded room at the same small room's winter price. They were very upset when we wouldn't do that for them. Lesson learned to be very clear on what the guests' expectations might be down the line.
You've mentioned this before and when DH wants to upgrade for no reason I won't let him. That will be the one time they write us up for doing it and then everyone will want it - and not always be in our favor!!!
Riki
That's another advantage of building to suit. All of our units are the same size with the same amenities. If someone wants an upgrade, they have to pay for an add on package.
 
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