To answer your (email) questions:
1. No, there is no PM feature, it's email. (To maintain my pseudo anonymity I am responding here rather than via email.)
2. We were required to have a 25% deposit on the property we bought. We also deemed it necessary (for our peace of mind) to have 50% of what we would need for first year operating expenses in case no one showed up at the door. (That was not a problem.) Given the numbers you stated in your original post, you can look at properties in the under $500k range, that is not chicken feed, you CAN find viable properties for that. (Some inn brokers will tell you differently.)
3. When we reviewed the P&L statements from the properties we looked at we entered all the info into a spreadsheet and tried to break the numbers. ie- how bad could it get and we would still make enough money to pay the bills. (If you look under the Resources section above you can find spreadsheets you can adapt to your needs.)
4. We used a bank in the town we where we were buying the B&B. Where I live (New England) there are a LOT of B&B's so the local banks know what they're dealing with. They do not want to own a B&B a few years down the road so they help you go over the numbers very carefully. We ended up with a bank outside our town because the rates were better.
5. Generally speaking a commercial loan has a fixed rate for 5 years, then your rate changes with the Wall Street Prime. (Our rate dropped 2% in year 6! It's going up this year. Dang.) Look at the max rate you can be charged and the max rate the interest can go up every year.
5.5 You may be able to get a loan that is for 6-7 months rather than 12 if you are in an area that does not have a thriving year round biz. This allows you to pay only in the months you're making big bucks.
6. You will need a business inspection done on the property for a commercial loan. This encompasses a regular building inspection but also includes viability of the business. This will run you about $2500-$3500. It was helpful to us to have this done as we were able to have the PO's fix some safety issues we would not have caught as we were used to owning non-commercial property. The inspector stated our room with a detached bath was 'functionally obsolete'. That was 13 years ago. It's even more obsolete now but we cannot fix it. All that to say - DON'T buy a place that does not have the majority of the bathrooms IN the room. My 'obsolete' room is busy busy in the summer as it's the cheapest room in town. But you don't want a lot of rooms like that, they don't sell easily without making compromises. Ask if the owner has had this inspection done. They may offer to let you use the numbers if you pay them (less than the original cost).
7. As part of your biz plan, include taking deposits. This keeps a (hopefully) positive cash flow in off months. (We started doing this about 6 years ago and it has made all the difference to my sanity in April when the checkbook is gasping for breath.)
8. The bank will want to know how and where you plan to market, who is your target market, what new ideas are you bringing to the property to increase revenue (which can also be increased not just by higher occupancy but by lower expenses - we lowered our water bill so much the town came out to replace our water meter!), etc.
If you keep searching this site you'll find this info and more again and again. Unlike most people who have a dream of owning a biz, you actually have some bucks to back up your plans.
Good luck!.
Wow, thank you for taking the time for that reply. That is incredibly helpful.
I have a question about number 5., how long is your loan and what are loan rates typically going for? I thought commercial loans were typically 5-7 years.
ive found a few for sale in the $400-480K range I like in the areas I like. Some B&Bs are just in awful locations and some after googling their names I find bad reviews where people have complained about various things about the building or owners.
one of my concerns about buying a B&B is losing loyal customers. The B&B at the top of my list has been owned by the same couple for 3 decades, some of the customers have been staying their for a long time. I do worry many of those customers are more loyal to the current owners and won't continue to come after ownership change.
I do see some places where the business can be improved. Their online presence could be improved and their website is horrid. The main page is 2 pages of words with 2 small pictures. The booking system doesn't seem good and their wording on some things is very odd. They have the phone number plastered all over the website in huge red letters, so I bet most of their customers just call in a reservation.
it is right next to a ski resort and not far from a main highway. It has 7 rooms all with private baths and a seperate living quarters. Commercial kitchen and decent sized dining area. It's 4 acres with a beautiful background of the ski resort and a river. Plenty of room for a nice outdoor wedding. They don't have a lot of reviews online, but they are all good reviews, maybe 30-40 reviews, mostly 5 stars with a handful of 4 star reviews.
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#5 - our loan is for 20 years. First 5 years were at the locked in rate, that may be what you're thinking. Next 15 years are at prevailing rates unless we try to get another loan.
When we looked at properties owned by gay couples we asked the same questions of them - do you think your clientele will leave if you're not here? They were very honest with us saying if we made everyone feel welcome they would still come back.
What our experience shows - guests will leave because they liked the PO's and they don't like you. Some leave in a huff. Some just don't come back. We're the third owners of this inn and we still have guests from when it opened 30 years ago. However, many of the guests from way back when have died. This will happen to you, too, so you need a plan to bring in new biz.
My biggest suggestion in buying a place with a long standing repeat business is don't change everything at once!
We hear from new guests all the time how they used to stay at xyz inn, but they don't like the new people. I'm sure the xyz inn has a bunch of my guests, too!
Yes, fix the website, get a good booking system, keep the old phone number, make building changes to improve safety and efficiency. Don't change the décor the first year. Let the guests fall in love with you first! Once they like you, then you make big changes.
Don't double the rates first time out. Find out what deals the owners make with repeats and figure out if you can live with them. We lost a lot of repeats when we wouldn't give them the big discounts they were used to. (We're weaning our guests off discounts as they stop coming every year. If you miss a few years, you lose your frequent sleeper discount.)
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