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Daughter is lactose intolerant. She can usually tolerate butter and parmesan cheese which is very common for those with lactose issues.

Funny - we have guests who have stayed with us more than any others over the 10 years and she brings her own bedspread and pillows with her every time. We have the room made up with just the sheets and blanket and then she "decorates" it like she's at home with her stuff. It seemed quirky the...

So happy to hear that one works, I've been looking at it. We are moving into a new little house beside the B&B. I will have one setup over there so that I can see if it's a returning guest coming back or a new guest checking in and head right over there before they even have time to park. I'm...

Right up there with taking a cookie and breaking off half and putting it back on my tray. No one wants to see a half-eaten cookie on the tray. Throw away what you don't want instead of dropping it back onto the good cookies.

We are now building a little house next to the B&B to move into. I've already bought a beautiful large sign that says Private Drive which I will put in the driveway at the split. But I realize that it will have to stick into the driveway quite a bit to force them to drive toward the sign that...

Many people think of us as an in between two states, a pass through if you will. We keep a 2 night minimum and I turn away one nighters unless it's just a couple days out. Hasn't hurt business and I hate one nighters. Too much work, you don't ever get to know the people and I hate to say it...

There's another way to look at your property as well if you want to reduce having to pay capital gains taxes. You can always do a 1031 exchange when you sell your business. It works like this - say someone sells their property for $1.5M and they bought 3 rental properties (this is "like kind"...

I'm with you Breakfast Diva. If innkeepers are going to all kinds of seminars so they can travel, that expense makes the #s look worse. Dinners out, that is my personal expense unless I'm trying a brand new restaurant and I make sure that it's only my husband and me. Same thing with a vehicle...

You will never regret this. This time is was just a chair and TV misplaced - what about when a guest goes to use the bathroom and someone has left a surprise in the toilet. How would you be able to explain that one. We've never left our doors open in 10 years and never will after the...

This is the most important part to consider if you have a family - how will you feel when there's something going on for your children and you can't go? One of you has to stay behind because guests haven't arrived and they need to be checked in? We've raised two kids from the ages of 2 and 4...

Great idea to get occupancy up before selling but I'm not worrying about that right now - we're more interested in living. Currently we block off midweek all winter long as both our kids play basketball and we go to every game. Once they are off to college, we won't be doing this so the...

I was thrilled when last week I had 18 for the whole weekend and not one single allergy/request. It made my weekend so much easier. The only one this week is no raisins.

So happy for you. It's a wonderful thing to get a great housekeeper. I really hope mine stays with me for a few years at least.

It just keeps going -- she just emailed that she wants me to tell her exact dates that she can come in the off season so she can decide tonight whether to lose her $470 by not coming this weekend and coming another time of the year. So it appears that she would be able to get someone to watch...

That's just it - because they stayed before they think we should accommodate them and refund the money. If that's how they feel, then I won't be upset if they don't come back.

I typically wouldn't say to come in off season but I'm trying to be accommodating because they did stay before. I thought of this one time before with a guy who was being a pest about getting his money back. I did it as a way to avoid a chargeback because I did offer him an alternative. He...

You'll be surprised when you finally become an innkeeper what people will do to you. And sometimes it's worse because you've become friendly with them and they then think you're a friend so you'll give them back their money. That's the worse case because you either lose them as guests or you...

So irritated today. Past guest (1 previous stay) emailed 3 days ago saying "We're so excited, we're adopting 2 puppies and picking them up tonight! We have a reservation for this weekend and don't think anyone will take on 2 puppies. What can we do so we don't lose our money." I emailed back...

We don't alter the breakfast but do notice that the europeans like less sweet dishes than Americans. Recently had Germans for a week and the wife asked for fried eggs and bacon every morning with toast. She doesn't eat anything sweet dishes - this request came after a morning with french...

Absolutely Nancy, if you have a no children policy then you have to stick to it or you risk upsetting those who believed they were booking at a place that didn't take kids. We recently had a family member visit with a child and we put them all the way away from everyone else -- we only had one...