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I'm dropping book ing com after just two months (I should have trusted my gut). Got a call this morning to cancel for free a reservation for next week. The girl booked with them and then emailed me directly asking me to give her another night at a big discount so she could give her boyfriend a...

Co-operative Insurance out of Vermont!

Should have said - sorry the price now went up by $20 as it's my last room (yield management all the way). Had a guy the other day stop in and ask for our best price because it was late and he was leaving early and was "basically only gonna be here 8 hours". We've been full for over 2 months...

We've had our insurance through a cooperative insurance company here in New England for over 10 years now. Had a claim when we were hit by lightening and they took care of it immediately. Our policy has never gone up much each year even after over $15K in claims for that lightening strike. I...

Glad they got it updated for you. I've learned over the years that these artists groups call and ask us to donate rooms like it's nothing. Four nights of income is a lot to give up -- doubt any of them would take a 4 day cut in pay from their day job paycheck.

Sorry to hear about your Mother. May you take comfort that she's no longer in any pain.

I'll second that - we need more of these people. I had one today who got back from hiking and just came and found me because I was so busy at breakfast I didn't get to see them. Hubby did all the serving and I was stuck in the kitchen. He just wanted to tell me that breakfast was incredible...

Why is any innkeeper supposed to "take the high road" and take a $25 cancellation fee and eat $1175. Why doesn't the guest take the high road and pay me what they agreed to because they didn't want to purchase trip insurance like I do when I book my trips. She never called back after she heard...

Guest called 2 days ago who has a 3 night res with us starting tomorrow. She's in Florida and said we should understand that they might want to stay home and make sure no damage happens to their house. I do understand that you have decided to change your mind and I will put your room back on...

Nothing to say but that these people are morons!!!! You book a mountain getaway when you are afraid of the mountains and it's wildlife. Stay in the city people so you'll be happy and people who want my location can get the room that you've unhappily filled. By the way, even though we are set...

We're set back from the road on lots of acres - that's why most guests book us. Had a city guest arrive and tell us that his wife had to leave as she couldn't sleep at night being so far in the woods and that there were bears in the woods. Really - nothing on our website gave that away before...

Ignore these people, that's ridiculous. We do a two course breakfast (no options - it rotates each day) and I don't have a buffet of other options like you do and people don't complain - plenty of food unless you're a huge eater. I could never put all that other food out there and have waste …...

Recently put property back on book ing and have had two cancellations in less than two weeks - these are long distance visitors so they are holding rooms as others mentioned before to see if a better deal comes up or to give themselves flexibility in their plans. I never have more than 8...

Congrats, what an awesome time for you. Enjoy yourselves and relax, you deserve it. We'll be in your shoes in 3 years when our daughter heads to college and we can close for months at a time and head South for relaxation (unless we can find the perfect couple as this is a two-person...

Sorry this happened to you. This is why all rooms are always locked as well as we walk guests to their room and check them in - this could all have been avoided if couple #1 couldn't have gotten into couple #2s room. And I would never ask someone to help compensate for a discount that I...

Totally agree on the bottled water thing in that we don't want to provide it and are going to go back to a water cooler cause I'm sick of lugging cases and people taking off with 4 for the road. Our last one broke so I got the bottled stuff instead because people were asking for it. I also had...

People have absolutely no manners - this is a huge pet peeve of mine. My kids have been taught to not blow your nose at the table, go to the bathroom. And if you have to wipe your nose on tissues at the table in a restaurant because you have allergies or something, those tissues go in your...

That's why they have money - because they have no problem taking it from the rest of the hard working people out there. People with money rarely want to pay full price. Hopefully the guy selling the vintage airplane doesn't give them any break.

My hubby is GF - we used to use rice pasta but it always got sticky and had to be eaten immediately. We now use corn pasta, both spaghetti and rigatoni. No one an tell it's GF. There are several brands -- we use Sams Mill and DeBoles. Note that the next day it is really hard so it has to be...

Did you add any rooms? My bill went up almost $40 a month but it's because we went from 9 to 10 rooms. Pretty big increase for just adding one more room to the mix I thought but they all seem to have some bump when you get to 10 rooms. Since we're greatly increasing our revenue it isn't a big...