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  1. Aussie Innkeeper

    These are a few of my favorite guests

    This week I've received a fresh pine wreath and a stuffed koala bear from two guests. The Koala was mailed from a previous guest who was here last spring. The accompanying note said that she was cleaning out some things and knew where 'this little guy needed to be'. He still had the tags on and...
  2. Aussie Innkeeper

    Inn Tuneups - Cost? Benefits?

    WOW. My SCORE helped me increase my business by 20%.
  3. Aussie Innkeeper

    Inn Tuneups - Cost? Benefits?

    You might consider someone completely outside of the B&B world...how about SCORE? Google it. Service Corps of Retired Executives. Worked for me!
  4. Aussie Innkeeper

    A Perfect Storm

    there is some responsibility on the guests, I think. I mean, they book two months ago and never receive anything from you (because you didn't know they had booked with you), and they don't think maybe to call or email to confirm? Kudos to you, though, trying to help them out.
  5. Aussie Innkeeper

    Well it finally happened: TA bumped me

    Your new 'placement' on TA had nothing to do with anything at all. Supposedly, and I heard this from my TA rep, something got screwed up. He says it's been fixed. My listing appears to be back to where it was.
  6. Aussie Innkeeper

    INNspiring Glossary

    ooh! How about the 'UN-TUCKERS' - you know, the ones who pull the flat sheet and blanket out from under the mattress at the bottom of the bed?
  7. Aussie Innkeeper

    Glad to be guestless!

    I would like to go at least 6 months without having to replace a major appliance, tv or mattress. please.
  8. Aussie Innkeeper

    "Beautiful Property, Inept Mnagement"

    I read a review of a local boutique hotel last week, woman was upset that the chocolate covered strawberries that she purchased were put in the in-room fridge. She said that because she had to look for them that it completely ruined the surprise for her boyfriend and therefore the whole weekend...
  9. Aussie Innkeeper

    I have to learn to make myself more clear I guess

    Really!?!?!? He couldn't find the shower?? OMG! Did he actually tell you that with a straight face? What, on earth, did he think was behind that large curtain in the bathroom?
  10. Aussie Innkeeper

    Temping Generic To Visit Me.... The New Thread

    If it's small town living you want, then Western PA is the place to find it. I grew up in Northwestern PA (1/2 way between Pitts and Erie). Small, small, small!! On a separate note, I'm coming up on a 'significant' birthday in November. Considering places close by to spend a Fri/Sat. Anyone have...
  11. Aussie Innkeeper

    mattress construction

    Does anyone know why mattress manufacturers don't put handles on the sides of the mattresses any more? Does it have something to do with the fact that most are pillow-tops so you can't 'flip' them? I'm just curious. Getting two new mattresses tomorrow so we took the old ones off in preparation...
  12. Aussie Innkeeper

    What I want to say vs what I will say.

    We have a Sleep Number in one of our rooms. Ironically it's the least expensive because it doesn't have other amenities like the others do (one has a jetted tub for two, one has a hot tub and one has a king bed). I'm wondering, though, if the amenity that is the Sleep Number bed equates to the...
  13. Aussie Innkeeper

    Thanks for the help ... NOT

    Helpful guests....???? Was it someone here who had a guest remove all the tags from ALL the linens in the room...with nail clippers?? From the towels, wash cloths, sheets, pillow cases and even the mattress pad??
  14. Aussie Innkeeper

    Don't you have another room?

    I'm so sorry that I cannot be held responsible for your perception of reality.
  15. Aussie Innkeeper

    Wine country near Charlottsville, VA - where to stay?

    I know the folks who used to own Arcady Vineyard B&B. Just sold last week to new folks. I'm sure it's lovely. I also know folks in Orange, VA and in Washington, VA, but I think those might be a little further away.
  16. Aussie Innkeeper

    B&B Brokers

    So where is your listing posted? How would someone who is looking to buy a B&B find you?
  17. Aussie Innkeeper

    B&B Brokers

    I would think that the challenge with a 'local realtor' is that they are not specialists in B&B properties and won't have nearly the access to interested/qualified buyers that a B&B Broker would have. Isn't that worth something?
  18. Aussie Innkeeper

    No one understands

    give them the number of the closest hotel and call it a day.
  19. Aussie Innkeeper

    Can Anyone Tell Me Why....

    I had different guests do this twice last week. Drives me crazy! If you're too warm, then fold the quilt and blanket down and sleep under just the sheet!
  20. Aussie Innkeeper

    To respond or not to respond, that's the big question

    Avoid gluten and they ended up with waffles? what?!
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