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  1. 2cat_lady

    Ugh! Another 4 Eye Review...

    Were they Europeans? I find that even thought they 'love' the place, 'love' your food, 'love' you!, they seem the hardest to please. They just won't think you are 'parfait'. Those are the b**king people. My TA people have been super lately!
  2. 2cat_lady

    Woohoo - Wedding Article

    Just loverly!
  3. 2cat_lady

    Land line phones in the rooms?

    I have two land line phones in full view on the first floor. Our cellular service is spotty at best for Come From Away's. They use the phone to make reservations, check to see if something's open, etc. I have Yak long distance and it's literally pennies for a call so I happily let people use...
  4. 2cat_lady

    Hope you are all safe in West Virginia and places affected by flooding and tornadoes

    Tessie okay?
  5. 2cat_lady

    To charge or not to charge?

    Nothing to add but that I'm so sorry it happened. Mortified.
  6. 2cat_lady

    I'm claiming the prize...

    I think we all need to take a deep breath and pour ourselves a glass of wine. It's going to be a long night. And I need to start early. (I wish, it only makes me sleepy and I need to have all my faculties tonight. Three crab suppers and try to catch up on laundry.)
  7. 2cat_lady

    could this be credit card fraud?

    Holding my breath
  8. 2cat_lady

    Tough Love

    Yes, I do love my guests but not two hours before check in. Today, I had a room ring our front doorbell almost two hours before check in. I honestly did not hear them, probably because the vacuum was going and when I'm upstairs, I honestly don't hear it. I only knew about it because DH was...
  9. 2cat_lady

    What's your number 1 advice about innkeeping? Share please :)

    Not sure where Canada fits in list of destinations. Newfoundland has appeared on many traveller's bucket lists (see Innkeep). I've seen a great influx in Americans and Europeans travel here extensively.
  10. 2cat_lady

    How To Word a Reservation Rejection

    Maybe something like, "I'm sorry but I just don't think we're the best accommodation for you. If you need any other recommendations, please send me an email and I'll be happy to give you a few suggestions." No explanation, end of discussion.
  11. 2cat_lady

    Slower this year

    So far, June is up by 25% and I only have a few rooms left to sell until the end of the month. Been lurking, not posting. Too tired. Had a walk in yesterday that asked for an extra night once I gave them the 'ole tour. Couldn't do it. So glad I've got a weekend booked off in July. Come on July!
  12. 2cat_lady

    Thank Goodness it is over - almost

    Small minds, small men, small (fill in the blank). Sorry, is that being rude? No excuse for that, honestly. His remark, not mine
  13. 2cat_lady

    Travels with Tessie Start 5/12

    I concur! Met the Innkeep and I love her. We are going to have so much fun this weekend. This is just what I need to the start of a busy time. DH loves Tessie!
  14. 2cat_lady

    New member. It

    Ask for opinions at your own risk
  15. 2cat_lady

    Travels with Tessie Start 5/12

    Closest bergs to me right now is St. John's, Bay Bulls and Grates Cove. They're all about an hour's drive from me. I'll get close and personal a little later in the season when they all start their southeast drift. Hopefully I'll get another couple stuck behind the house again. I've formed a...
  16. 2cat_lady

    Travels with Tessie Start 5/12

    We do have late late check in if you need it, lol. Don't you worry. I'll be DD for Friday and Saturday night while Tessie charges as she sleeps. It was beautiful today--22C on the back deck this morning but it's calling for rain Wednesday. Thursday and Friday look bright but cooler. We might...
  17. 2cat_lady

    Help with response please

    Okay, so I took the high road: Thank you for taking the time to review ------. We're delighted that we could contribute to your experience in our little part of the world. You're absolutely right--we have the most phenomenal views. And I'm glad you had the chance to order the Crab Supper. It's...
  18. 2cat_lady

    I'm at it again

    done. I'll try to remember to schedule it every day. I didn't look. When does it run until?
  19. 2cat_lady

    Help with response please

    How about this?: Thank you for taking the time to review ------. We're delighted that we could contribute to your experience in our little part of the world. You're absolutely right--we have phenomenal views. I'm glad you had the chance to try our Crab Suppers for Two! It's certainly a popular...
  20. 2cat_lady

    Help with response please

    Sorry, forgot to mention that they DID order the supper the next night.
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