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  1. Arks

    Hot Water Question

    By coincidence, the latest project on This Old House included installation of a hot water circulating pump. They said as the hot water circulates 24/7, it cools down on the return trip to the hot water heater, so the water heater has to come and off a lot more often, as hot water continuously...
  2. Arks

    Hot Water Question

    I recall one time on This Old House they installed a pump that keeps a small amount of hot water moving in a continuous loop through the system all the time, so you don't have to wait so long for hot water to get to the tap. That's what the larger hotels do, keep it circulating all the time so...
  3. Arks

    Hot Water Question

    But I don't understand why you think hot water from a tankless heater would take longer to get there than a tank system. Hot water is hot water. Both leave the heater at the same temperature. Indeed, a recirculatory pump system like the big hotels have is the ideal. Hot water circulates through...
  4. Arks

    Hot Water Question

    I would think the location problem would be the same with ANY water heater, tank or tankless. Regardless of how the hot water is made, it will take a while to get from where it's made to the most distant taps.
  5. Arks

    Raffle for a Museum

    Went to Cortona, could not find a place to park outside the city walls. Somehow we missed the big public parking lot with an elevator up to the town. Language barrier, of course. So we drove on to nearby Montepulciano. Found a parking spot and walked up into town. Saw a barricade and a man...
  6. Arks

    Hot Water Question

    So you're saying it froze and pipes burst during the winter?
  7. Arks

    Hot Water Question

    I have a separate tankless water heater for each of my 6 rooms. No way am I heating big tanks of water 24/7 even when I'm empty or only have a room or two rented. And with tankless, they heat the water on demand, as it's used, so you can never run out. Also, if one DOES stop working (so far has...
  8. Arks

    Raffle for a Museum

    This will the the fourth time to Italy. My first trip to Italy was in the late 1990's and all done by train. Flew into Zurich, took a train through the Alps and into Italy, started with 3 nights in Venice, but left after 2 because it was so expensive! So we added Pisa to our itinerary and were...
  9. Arks

    Raffle for a Museum

    We're planning a trip to Italy and Croatia next June. We had reserved a 7-night Croatia cruise for June 2020, visiting all the islands along the Croatian coast. Didn't get to go, of course, so they rescheduled it for June, 2021. Didn't get to go, of course, so they rescheduled it for June 2020...
  10. Arks

    Patience, Please!!!

    This was a same day reservation. I don't allow same day booking through ResKey because I might not be available to handle it. I process same day requests manually, and if I'm not in the mood, I'm happy to say sorry, no availability. Yes, I set a unique door key code for each guest so that part...
  11. Arks

    It's the little things...

    It's almost 2 months since I charged them for all the missing items, and so far no contact from them or CC company, so I'm hoping I'm safe from a chargeback!
  12. Arks

    Patience, Please!!!

    Happens constantly. Constantly. I get a voicemail or text message: I need a room for tonight, 2 people, 1 night. I reply that I do have a room available, give the rate, and tell them, if you want to book it, I'll need your email address to send a secure online payment link. A few minutes...
  13. Arks

    I'm Baaack - and on the run

    Noticed the same thing here. We had a much slower summer than normal, but things have been really busy since school started back up. Can't explain it, but I'll take it!
  14. Arks

    Saying goodbye

    Glad you're enjoying retirement! I can't retire because I'm still spending money on old buildings! I'm just a couple of months from finishing the "bordello/brothel building" I started renovating 9 years ago!
  15. Arks

    Saying goodbye

  16. Arks

    Saying goodbye

    Thanks for the fun and the advice over many many years. Now, may you enjoy a fun and healthy retirement for many many years more! You might want to consider doing what so many retirees do: open a quaint little B & B where you share your breakfast with guests then just spend the day sipping...
  17. Arks

    Today’s story (subtitled, I guess I’ve given my last #*@#)

    Another one who didn't read. I send detailed, customized turn-by-turn directions depending on the room they rent, because not all my rooms are at the same street address, though they are all in the same building (the building has 6 exterior doors, each with its own address). Occasionally I have...
  18. Arks

    It's the little things...

    I did, but we've got to be careful on this stuff. Charge a punishing rate, like you might want to, and you'll spur them to protest with the CC company, possibly including some made-up stuff about having a horrible stay or something. Then you might lose the whole reservation payment. I keep...
  19. Arks

    It's the little things...

    Followup: Housekeeper reported this afternoon that the following items are now missing from the room: Hand mirror Metal container for jet tub "bath oils" Metal container for clothes washer detergent pods Spiral bound "Welcome" book describing how to work heat and air, TVs, restaurants, etc...
  20. Arks

    It's the little things...

    Had one contact me at 9:30 this morning, asking about a room for tonight. Said they would take it if they could get in by 10 a.m., as if they could get in that early anywhere else. The room was ready so I said sure, it's ready now. As expected, they arrived at 3 p.m.!
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