We look forward to your visit!

[Samster]

Do any of you do this or have you considered it?.

I'm late on this thread but......
SuperInn has a second confirmation email that you can send out and I use it for reservations that are more than several weeks out. I can set up a reminder in the rez system for me to re-confirm the rez on a particular date. It has all the same reservation info and then I have the template set up to say something like "this is to re-confirm your reservation, please refer to the policies in your original confirmation" and then I modify/personalize the closing for each guest. A couple of times the guest has emailed me to thank me because they didn't get the original confirmation! Doesn't take much time at all either.

 

[Suzie Q]

Do any of you do this or have you considered it?.

I send out an email welcoming them (trying to remember to confirm their dates). I ask them a couple of food related questions. I also include blow by blow directions to our place (we are in a neighborhood and have no signs) as well as a map of the neighborhood.