Ugh! Update Plugins... Down Comes Website!

[Generic]

I updated my plugins... and poof, I'm offline. I put up a support request for WPML to help me, since it appears to be their error. But I can't get into anything on my website, even my admin page. I hope this is quick. Maybe I should reinstall manually the files via FTP? Anyone have any ideas?

 

[Morticia]

Can you get your host to reset you back to earlier today?

 

[Generic]

Can you get your host to reset you back to earlier today?.

Not really. I have a backup. But I'm guessing it may be something small. But I'm waiting on WPML support to help.
I'm getting...
Warning: require_once(lib/Twig/Autoloader.php) [function.require-once]: failed to open stream: No such file or directory in /home/xxxxxxx/public_html/wp-content/plugins/sitepress-multilingual-cms/sitepress.php on line 34
Fatal error: require_once() [function.require]: Failed opening required 'lib/Twig/Autoloader.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/xxxxxx/public_html/wp-content/plugins/sitepress-multilingual-cms/sitepress.php on line 34

 

[Arks]

I've had that happen a couple of times.
The first time, the plug-in had to be fixed by the author. It wasn't compatible with the new version of WP.
The second time it was because I was using an old version of my WP theme. I installed the latest version of my theme and everything worked again.

 

[Momma Smurf]

Is the plug-in essential? What happens if you deactivate it?

 

[Generic]

Is the plug-in essential? What happens if you deactivate it?.

I can't get into the site to deactivate it at the moment. But yes, the ability to present in two languages is essential here (and a legal requirement).

 

[Generic]

Woohoo! I just downloaded the plugin and manually ftped it and... I'm BACK!

 

[GoodScout]

Good news.
Must be something in the air.
I had some hackers get into my site several weeks ago and they hid links to all kinds of nasty sites on the pages. It doesn't show up to visitors, but it does to Google's crawler - and thus Friday I got an alert that I had been hacked and that my google listing was going to be screwed if I didn't fix it.
I've been on 4 hours sleep the past 2 nights working on it. Tried going back three weeks and installed a backup, but no help. I downloaded a great security plugin, Wordfence, which found two of the malware php's that were feeding the hidden info to the pages.
Unfortunately, I can't get the google crawler webmaster tool to find my pages now, so I can check to make sure they're clean and resubmit them. Right now my google listing has a little line under it that says "This site may be hacked." Not what I want guests to see before clicking.
I have often said if we had the death penalty for hackers and spammers, we'd have a lot fewer of them. Ah, well, when I become dictator of the world, I'll make it so....

 

[Generic]

Good news.
Must be something in the air.
I had some hackers get into my site several weeks ago and they hid links to all kinds of nasty sites on the pages. It doesn't show up to visitors, but it does to Google's crawler - and thus Friday I got an alert that I had been hacked and that my google listing was going to be screwed if I didn't fix it.
I've been on 4 hours sleep the past 2 nights working on it. Tried going back three weeks and installed a backup, but no help. I downloaded a great security plugin, Wordfence, which found two of the malware php's that were feeding the hidden info to the pages.
Unfortunately, I can't get the google crawler webmaster tool to find my pages now, so I can check to make sure they're clean and resubmit them. Right now my google listing has a little line under it that says "This site may be hacked." Not what I want guests to see before clicking.
I have often said if we had the death penalty for hackers and spammers, we'd have a lot fewer of them. Ah, well, when I become dictator of the world, I'll make it so.....

That happened to me and I was in the middle of the Pacific ocean on a sat connection paying by the minute. I got it all, but paid someone after to add more security.

 

[Morticia]

Good news.
Must be something in the air.
I had some hackers get into my site several weeks ago and they hid links to all kinds of nasty sites on the pages. It doesn't show up to visitors, but it does to Google's crawler - and thus Friday I got an alert that I had been hacked and that my google listing was going to be screwed if I didn't fix it.
I've been on 4 hours sleep the past 2 nights working on it. Tried going back three weeks and installed a backup, but no help. I downloaded a great security plugin, Wordfence, which found two of the malware php's that were feeding the hidden info to the pages.
Unfortunately, I can't get the google crawler webmaster tool to find my pages now, so I can check to make sure they're clean and resubmit them. Right now my google listing has a little line under it that says "This site may be hacked." Not what I want guests to see before clicking.
I have often said if we had the death penalty for hackers and spammers, we'd have a lot fewer of them. Ah, well, when I become dictator of the world, I'll make it so.....

I have that security plug in. It's how I found out one IP address was trying to log into my site every 5 minutes.
Hope that it notifies me early on if anything happens.

 

[GoodScout]

Anyone on a WP site should add it and just look at how many attempts to logon to your site there are a minute from around the globe. They just pick a name and start randomly trying brute force passwords. Scary as hell. They even pulled my full name off the website and tried using that as a login name.

 

[Morticia]

Anyone on a WP site should add it and just look at how many attempts to logon to your site there are a minute from around the globe. They just pick a name and start randomly trying brute force passwords. Scary as hell. They even pulled my full name off the website and tried using that as a login name..

That's why I asked yesterday how to change the login ID. The spammers were getting too close. It's not the name I chose so now I have to come up with something new.

 

[gillumhouse]

Woohoo! I just downloaded the plugin and manually ftped it and... I'm BACK!.

I am so happy for you. It had to be frustrating. YOU at least are savvy enough to fix it. I would be screwed. ROYALLY.

 

[Generic]

Woohoo! I just downloaded the plugin and manually ftped it and... I'm BACK!.

I am so happy for you. It had to be frustrating. YOU at least are savvy enough to fix it. I would be screwed. ROYALLY.
.

Nah, you have us. Or you can call me. You've done it before

 

[Generic]

Anyone on a WP site should add it and just look at how many attempts to logon to your site there are a minute from around the globe. They just pick a name and start randomly trying brute force passwords. Scary as hell. They even pulled my full name off the website and tried using that as a login name..

That's why I asked yesterday how to change the login ID. The spammers were getting too close. It's not the name I chose so now I have to come up with something new.
.

LastPass and you never have to worry about them trying to figure out the password. It's 15 characters of randomly chosen characters. Or is that 8 or 10 or 12 characters.

 

[Arks]

Good news.
Must be something in the air.
I had some hackers get into my site several weeks ago and they hid links to all kinds of nasty sites on the pages. It doesn't show up to visitors, but it does to Google's crawler - and thus Friday I got an alert that I had been hacked and that my google listing was going to be screwed if I didn't fix it.
I've been on 4 hours sleep the past 2 nights working on it. Tried going back three weeks and installed a backup, but no help. I downloaded a great security plugin, Wordfence, which found two of the malware php's that were feeding the hidden info to the pages.
Unfortunately, I can't get the google crawler webmaster tool to find my pages now, so I can check to make sure they're clean and resubmit them. Right now my google listing has a little line under it that says "This site may be hacked." Not what I want guests to see before clicking.
I have often said if we had the death penalty for hackers and spammers, we'd have a lot fewer of them. Ah, well, when I become dictator of the world, I'll make it so.....

I downloaded a great security plugin, Wordfence, which found two of the malware php's that were feeding the hidden info to the pages.

I'm using one called "iThemes Security". It says it "Protects your WordPress site by hiding vital areas of your site, protecting access to important files, preventing brute-force login attempts, detecting attack attempts and more."
Would you (you everybody, not just you Phineas) install Wordfence in addition to iThemes Security, or in place of it?

 

[Momma Smurf]

Good news.
Must be something in the air.
I had some hackers get into my site several weeks ago and they hid links to all kinds of nasty sites on the pages. It doesn't show up to visitors, but it does to Google's crawler - and thus Friday I got an alert that I had been hacked and that my google listing was going to be screwed if I didn't fix it.
I've been on 4 hours sleep the past 2 nights working on it. Tried going back three weeks and installed a backup, but no help. I downloaded a great security plugin, Wordfence, which found two of the malware php's that were feeding the hidden info to the pages.
Unfortunately, I can't get the google crawler webmaster tool to find my pages now, so I can check to make sure they're clean and resubmit them. Right now my google listing has a little line under it that says "This site may be hacked." Not what I want guests to see before clicking.
I have often said if we had the death penalty for hackers and spammers, we'd have a lot fewer of them. Ah, well, when I become dictator of the world, I'll make it so.....

I downloaded a great security plugin, Wordfence, which found two of the malware php's that were feeding the hidden info to the pages.

I'm using one called "iThemes Security". It says it "Protects your WordPress site by hiding vital areas of your site, protecting access to important files, preventing brute-force login attempts, detecting attack attempts and more."
Would you (you everybody, not just you Phineas) install Wordfence in addition to iThemes Security, or in place of it?
.

I've had Wordfence since the get-go and when I had to contact my web server guy re a phantom Chinese plundering, all he said was: Phew, thank goodness you are using WF.
I would trade in the other one and go with Fence, might be conflicts otherwise.
Last Pass is also an essential for all PWs and IDs including WP and your FTP server, and each s/b different. Mine is like 25 characters of gobblygook; this after I found the Turkish flag waving on our site, pre-WP.

 

[GoodScout]

I think i have everything cleaned up, but my latest frustration is I can't get the googlebots to see my website. It's there, you can load it, but the googlebots can't see it. I can't resubmit my site to get my malware warning off until google can actually see the site.
I really need to just become an alcoholic. It's less destructive to my mental health.

 

[Breakfast Diva]

I think i have everything cleaned up, but my latest frustration is I can't get the googlebots to see my website. It's there, you can load it, but the googlebots can't see it. I can't resubmit my site to get my malware warning off until google can actually see the site.
I really need to just become an alcoholic. It's less destructive to my mental health..

Maybe it's time to pay a pro to figure it out?

 

[Arks]

I think i have everything cleaned up, but my latest frustration is I can't get the googlebots to see my website. It's there, you can load it, but the googlebots can't see it. I can't resubmit my site to get my malware warning off until google can actually see the site.
I really need to just become an alcoholic. It's less destructive to my mental health..

Maybe it's time to pay a pro to figure it out?
.

Maybe it's time to pay a pro to figure it out?

Bite your tongue ;-)
Actually, I learned several years ago that professionals are worth the money, especially if you want it done in less than a month. I can do plumbing and wiring and pretty much anything I need to have done. But the pros do it so much faster, and better!