Hey, I had to flag someone in last night. Actually watched them from the window as they drove by while on the phone with me..
ive done that more than once!
Last night was a prize winner - usually I shut down all rooms for that night as we go to bed - didn't last night but they are supposed to turn off as they reach last check out time - but they didn't
Phone call 11.30 - ive missed the last train so ive booked with you and im stood outside - im fast asleep and in PJ's
So had to get up and check him in - could have told him to go away but town is really busy and it was late at night and he seemed a nice man who was already stranded once.
Then this morning have 2 guest rooms who are in for 2 weeks but we couldn't do this Friday and sat so they are going somewhere else then coming back - discovered guest in room 3 had booked the wrong dates and had booked out for sat/sun and not Friday/sat - so then there was sorting that - all in the middle of breakfast and the phone never stopped ringing!
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