Morticia
Well-known member
- Joined
- May 22, 2008
- Messages
- 17,771
- Reaction score
- 686
Be more responsive.
Wow. I'm impressed. We paid for our listing and this was an emailed suggestion for us today - write management responses to your reviews. 80% of TA users believe that hotels that respond to reviews care more about their guests.
No **** Sherlock. We've been responding to reviews for 5 years. The email purports to tell us we're NOT responding and thus it's our fault that our paid listing isn't working out. (Yup, two months in and not a single click to our site from TA.)
Wow. I'm impressed. We paid for our listing and this was an emailed suggestion for us today - write management responses to your reviews. 80% of TA users believe that hotels that respond to reviews care more about their guests.
No **** Sherlock. We've been responding to reviews for 5 years. The email purports to tell us we're NOT responding and thus it's our fault that our paid listing isn't working out. (Yup, two months in and not a single click to our site from TA.)