Thanks, Momma Smurf and Arks, maybe thrifty is a better word to use. I've always felt the bottom line was the important number. We attempt to spend on those things that are important to our guests and be thrifty in other areas. Reservation Key does everything I could think of needing and much more if desired, never felt I needed much support to fill my needs, although I do browse their forum a few minutes as part of my early morning of checking email and FB and this site, sometimes I learn some tricks, sometimes maybe I can contribute.