I think you need to talk to your processor. It should come back instantly. And if it gets refused, it should say "bad PIN" or something like that one the transaction.
Ask your processor if you need to do a software update on your machine..
Generic said:
I think you need to talk to your processor. It should come back instantly. And if it gets refused, it should say "bad PIN" or something like that one the transaction.
Ask your processor if you need to do a software update on your machine.
If a card is not accepted I get a code, that's it. Then I have to look up what the code means, but I don't have that handy. This is the second time it's happened and both times I got a string of codes that I assumed meant something to the processor. They didn't want to know.
Her take was I could do a software update. Just to shut me up because it takes two HOURS to finish. Was not getting into that last night. It will have to wait until we're quiet again.
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What's your contract with them? I'm on month to month, so I can change at any time.
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Generic said:
What's your contract with them? I'm on month to month, so I can change at any time.
Yearly. It's that time right now but I have nothing to switch to again this year.
When I explained to the snippy person on the phone that hand entering worked but that it was a lot more expensive she said, 'Well, I guess it depends how much you want to make the sale.'
So, yeah, annoy me RIGHT when it's time to sign up again.
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It is the phone/iPad thing that keeps you from Square isn't it. That would hold you over until you could decide on something.
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gillumhouse said:
It is the phone/iPad thing that keeps you from Square isn't it. That would hold you over until you could decide on something.
Simply. Yes. I don't have anything Square plugs into. Of course, I could sign up with one of those automatic systems that goes thru the rez system. But, I've had a bit of a frenetic year so I'll deal with it next time around.
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Square will plug into your tablet. Maybe you should get one as a backup in case of EMV problems, until your company has it cleaned up.
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Kind of an expensive option to get another tablet just to do credit cards.
I now have a pay as you go phone that hasn't been turned on in two weeks. I don't want more gadgets!
If I get an i thing then I'll get the square thing at the same time. But I'm a dinosaur, is better to just face that.
But, hey, new computer this winter! And new photo software so I can really do what I enjoy.
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