No more kids allowed at our b & b.
We love them, but, last night 4 room bookings, a 16 mos. old baby boy was up all night crying. He was sick and we felt badly for him but nothing would stop his crying. Nonetheless, the whole house didn't sleep. Of course we had to apologize to each guest as they come down for breakfast. I'm sure not one of them will be back.
New policy going up today, No kids, no pets..
knowlesl said:
No more kids allowed at our b & b.
We love them, but, last night 4 room bookings, a 16 mos. old baby boy was up all night crying. He was sick and we felt badly for him but nothing would stop his crying. Nonetheless, the whole house didn't sleep. Of course we had to apologize to each guest as they come down for breakfast. I'm sure not one of them will be back.
New policy going up today, No kids, no pets.
That could be throwing the baby out with the bath water. In a case like that, where someone (any guest at all) is causing a disruption, that guest needs to be asked to leave. If it were a drunk, you call the police to remove the person if need be. A crying baby or brawling couple need to be removed as well.
If the parents would not do this on their own, shame on them. With your assistance they could have found accommodations in a hotel if they were too far from home to leave.
We still take kids but we make it clear to parents that they are responsible for controlling their children to insure everyone enjoys their stay. And, yes, rather unfortunately, the other guests probably won't be back. It's happened here and because 4 young kids stomped up the stairs at 10 PM instead of their parents using the back stairs as we showed them to.
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I agree that the parents SHOULD be responsible and DO something but they usually won't and I for one would not want to be the one to throw them out into the night:-( That's is why our policy was NO KIDS, NO PETS. That way everyone knows up front. To us, it was NEVER worth the hassle. We just didn't deal with them and our business was fine.
But, I guess you do have to deal with the LAW in MAINE that you have to take their kids. If I was forced to take them, I would not be business.
Since you are, you have to deal with them and their problems unfortunately. Isn't this a cause your state association would be willing to take up with the "powers that be???"
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catlady said:
I agree that the parents SHOULD be responsible and DO something but they usually won't and I for one would not want to be the one to throw them out into the night:-( That's is why our policy was NO KIDS, NO PETS. That way everyone knows up front. To us, it was NEVER worth the hassle. We just didn't deal with them and our business was fine.
But, I guess you do have to deal with the LAW in MAINE that you have to take their kids. If I was forced to take them, I would not be business.
Since you are, you have to deal with them and their problems unfortunately. Isn't this a cause your state association would be willing to take up with the "powers that be???"
The law covers any kind of rental properties, so it's not just lodging, it's also apts, all tied together. I'm not a fan of kids, but for the most part they've been fine. (Exceptions being few and far between, like the kid who started this thread!) All guests know they may encounter children here. It's in our policy statement online, it's in the policy section when you book online and it's in the confirmation. And I ask about kids when the parents book. Will the child sleep thru the night? WIll they walk on the stairs? Will they be able to sit quietly thru breakfast? I may scare some parents off, but they probably didn't belong in someone's home anyway.
I have sat with the toddlers while their parents eat breakfast. I'll walk them around, read to them, play puzzles with them. But if your kid is screaming, your kid is leaving. Like I said during the summer, if I can throw my own grandkid out the door, I can throw your kid, too.
Boy, did hubs and I have a go around about this today! I'm all for asking the parents to leave, helping them make arrangements elsewhere and showing them the door if they are too inconsiderate to take it upon themselves to show themselves out. He says it's not the baby's fault. He would feel it necessary to give a refund to the departing parents. I asked if he would rather the kid cried all night and he had to refund everyone else for the misery? No refund for departing parents. The kid is your responsibility and along with that comes the breakage, the leaving early, the babysitters, whatever.
I said it's not like the kid was hungry and they fed it and it was quiet again. Anyone could wake up in the middle of the night and slam a door on their way to get a cup of tea, stomp down the stairs, etc. But, it's done and it's over. Crying children, screaming spouses, drunken brawls all have to be handled by the management and we're the management.
I brought up unruly kids in restaurants and the staff immobilised with fear of confronting the parents. Hello. I'M sitting there with 10 other couples doing my best to not get up and walk out. And next time it may just happen...unruly kids, no management interference? Then I'M the one walking with my money out the door. Let the parents and the kid have the place to themselves. It's obvious they already feel as if they are alone.
I get crotchetier the older I get. If I had to shush my kids, then by goodness others need to shush their kids as well. If you can't afford the babysitter, you probably can't afford the meal, either. So stay home and save up.
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