Arks
Well-known member
- Joined
- May 22, 2010
- Messages
- 6,460
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Six nights/month (two 3-night weekends) a local institution rents one of my suites for an out-of-town contractor they bring in to work for them. Same guy every time. Here is the email I just sent to the "institution"...
Dear [Institution manager],
Below is the text I received from the housekeeper who cleaned the suite after [the guy] left Sunday. It’s not the first such message I’ve received about his habits, but they are mounting up.
I realize you all, like me, are working to make a difficult situation work.
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[The guy] that was in [the suite] made a complete mess. He had someone there. A USED CONDOM inside of a bath towel. Gross. He is supposed to be educated.
All of the towels, hand towels, bath mats, wash cloths had horrible stains --- food, hair dye and who knows. Hair dye everywhere. I'm still working on one hand towel. I couldn't get all the dye off some places like bathroom floor and wood floor. If you will let me know when you will be there, I will show you the places.
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I haven’t seen the dye damage to the tile and wood floors yet, but if solvents/cleaners/bleach can’t take it out, and I have to have flooring replaced, I’ll have to send you a bill.
I’m not complaining about the condom. That’s part of the hotel business. But damage to the towels and structure itself starts to cost me more money that it’s worth.
I’m not expecting you to fuss at [the guy]. He is what he is, and he’s not going to change. I’m just giving you a heads up that I might eventually get enough of him and have to ban him. I appreciate the 6 nights per month you are renting the suite, but that’s only 6 of 150 nights/month my 5 units are for rent, so I have to look at the big picture.
Thanks for allowing me to pass along my frustration!
[Arks]
Dear [Institution manager],
Below is the text I received from the housekeeper who cleaned the suite after [the guy] left Sunday. It’s not the first such message I’ve received about his habits, but they are mounting up.
I realize you all, like me, are working to make a difficult situation work.
------------------
[The guy] that was in [the suite] made a complete mess. He had someone there. A USED CONDOM inside of a bath towel. Gross. He is supposed to be educated.
All of the towels, hand towels, bath mats, wash cloths had horrible stains --- food, hair dye and who knows. Hair dye everywhere. I'm still working on one hand towel. I couldn't get all the dye off some places like bathroom floor and wood floor. If you will let me know when you will be there, I will show you the places.
------------------
I haven’t seen the dye damage to the tile and wood floors yet, but if solvents/cleaners/bleach can’t take it out, and I have to have flooring replaced, I’ll have to send you a bill.
I’m not complaining about the condom. That’s part of the hotel business. But damage to the towels and structure itself starts to cost me more money that it’s worth.
I’m not expecting you to fuss at [the guy]. He is what he is, and he’s not going to change. I’m just giving you a heads up that I might eventually get enough of him and have to ban him. I appreciate the 6 nights per month you are renting the suite, but that’s only 6 of 150 nights/month my 5 units are for rent, so I have to look at the big picture.
Thanks for allowing me to pass along my frustration!
[Arks]