My background is in accounting. I brought a few clients with me when I relocated to become an Innkeeper. I'm not really a people person, not good with small talk, prefer to be in the back office rather than being all cheerful and chatty, don't like talking on the phone. *lol* Yeah, not the best innkeeper material.
I prefer to work with dogs - their easier to get along with and don't need to carry on a conversation. I can tell them what to do, entertain them with the simpest of toys or teach them to entertain me. We make a good team...
Before I moved, I was saying goodbye to my favorite pet store manager. When I told her why I was moving, she said, "You're not really the bed and breakfast type" and then made a grumbly-gruff noise & face. I was stunned speechless... I don't recall ever being that way in her store, but obviously she saw something. What a eye-opener - I couldn't get that out of my head!
But, I'll be the first to admit that I've surprised myself so far. I think it's the fact that when people call, they are planning a trip, a happy time. Not calling to grumble about the IRS or wanting to know when they'll get their P&L. I haven't had any trouble chatting with guests, finding common ground or being the receptionist selling our rooms. I've enjoyed getting to know the other local business owners who refer to us and being the face of our B&B in the community.
Maybe I was just a grumble-butt because I had not found my outlet. Just maybe, this will all turn out alright....