Glad this post came back up. I was catching up on 4 days of laundry (been away on my own), had the sign out and someone rang the bell. I thought it was UPS, should have looked first. No, tonight's guests wanting to ask a million questions, see their room, carry on a conversation and try to hit me up for a free upgrade.
Guess what guys? You probably could have gotten a $30 upgrade on the house had you not totally ignored the request to come back later. Had you not tried to plead poverty about paying for the upgrade. Had you graciously exited instead of yammering on after I explained I really needed to get on with the cleaning, etc.
When they reserved the entire house was open. They choose cheap. They ignored the posted signage. Pay up.
BTW, expecting my usual grumpy innkeeper review after this. A month later than usual, but it's been a tough month so far..