Highlands John
Well-known member
- Joined
- Apr 16, 2010
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- 2,070
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Ah, now, that's interesting because Evalon is the processor in the chain above who we're getting rid of. They insisted on this 4 day delay on the money when we joined, initially they said it was for the first 6 months, but it went on long after that until I badgered them into dropping it.when we changed last it was a nightmare and the company we are with is crap and we will be changing again as soon as the contract runs out! 4 working days to get your money which they neglected to mention so if it is a Thursday it takes till the Wednesday to come through - we will be changing to retail merchant services and Evalon which is a better rate again and in our account next day.
The other problem I have with Evalon (other than the fact that their rates are nearly double our new processor) is that all the PCI compliance stuff has been hived off into trustwave (don't know if this is a separate company or part of Evalon), which means if you have a problem with a charge on your evalon statement that is to do with PCI that you disagree with you get fobbed off onto trustwave.
Have a look at First Data.