Turn it around so it is positive, not negative. 'We welcome children over the age of 8 (10, 12, whatever).'
Keep in mind that once you post that, guests who DO read the website who do NOT want to meet up with the same kids you don't want to host will be upset to find the ones you made an exception for.
Also, you can put a maximum occupancy limit on your rooms which will limit, somewhat, the number of kids who may show up..
Bree said:
Also, you can put a maximum occupancy limit on your rooms which will limit, somewhat, the number of kids who may show up.
Not an innkeeper yet, but we are on the road a lot (well, it seems to me), in hotels once or twice a month, and we have three kids - 6, 4 and 2. I *strongly* second Bree's suggestion about room capacity, with one addition.
Many, many,
many places (hotels, amusement parks, even restaurants, if you can believe it) don't count children under a certain age. If we go to Disney, our 2yo doesn't need a ticket for a park, and can eat as much as he wants from the buffet because he's just "sharing" my plate. I went to a chain restaurant last year to discover that particular chain doesn't charge for anyone younger than four - so four of us ate for the price of two (and my kids eat like truckers). We just went to the drive-in (in Ennis, Proud Texan), and there was no charge for our 2yo OR our 4yo - so they got into a double feature for free.
We have been in hotels four times in the last two months. Again, apparently, our 2yo "doesn't count." We get a room that is clearly for four people, but because he's an "infant," he doesn't count.
Anyway - that's part of what you may be fighting - in so many places, children younger than 2 or 3 "don't count." So, if I were in your situation, I would clearly state in all literature (web site, flyers, correspondence) the room capacity and somehow bring it up in a confirmation email/phone call. Perhaps it would help to differentiate between "children" and "infants," as many places we've been do. For example - "The Magnolia Room sleeps two, including children and/or infants." "The Orange Blossom Room sleeps two. An adjoining room can also be rented, forming a suite which sleeps 4, or 5 including an infant who can sleep in a portable crib. These occupancy numbers include all occupants, including any children or infants." My statements are awkward, but I hope you can see what I'm getting at.
I also think it's very reasonable to make a statement that one's inn lacks appropriate facilities/resources for children and infants.
People who aren't trying to make trouble will appreciate the clarity in communication. People who are just difficult...well, those people are always going to be out there. Keeping your ducks in a row helps you be prepared for them, but will never eliminate them,
In some ways, it's an uphill battle. Consider airlines. Our oldest was ten months old when I realized the whole "lap child" thing is not what it's cracked up to be. I think it's very good to provide an out for families who may be flying under duress (sickness or death in family) and haven't prepared to spend for the extra seat. But...the lovely gentleman sitting next to me did not pay full price so he could have my son spill over onto his lap (God bless that man, he never complained or even gave me a dirty look). And they can ride in a parent's lap until they're two
. Since that flight, unless in desperate straits (or with a teeny, tiny newborn), our kids get their own seats. You would think that the airlines would appreciate this, but, um, not in my experience. I really think they'd prefer we did what everyone else does - take the "free" option for the lap child. Ugh. So, that's an example of what a traveling parent runs into, in terms of policy and practice.
JMO. Remember, not an innkeeper. Yet. But if you want to know what it's like to be in hotels,restaurants a lot (and on airplanes a fair amount) with little kids and babies, I'm your gal.
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