I'd like to ask some questions before responding.
- You are due to open in a month, right?
- Did you make a business plan?
- If so, in that business plan, where did you see guests eating?
- What was the plan for providing food?
- What is the plan for cleaning up after that food service?
- What are you planning to make for these guests?
I'm not trying to be a grouch here, but you seem to have the cart before the horse. 'Let's open a B&B and then figure out how to run it.'
Let me ask some more questions:
- On your own vacation, how amenable would you be to arriving at your B&B to find you were going to have to get a lunch room tray to take your food back to your room in the rain, snow, sleet, bugs, blazing sun? (Sorry, I am not familiar with the weather in Boise, maybe it's like Vegas and it rains for 2 hours once/year so what I am worrying about isn't really a concern. Please enlighten me if eating outdoors 'in season' is something everyone there does and I'm way off course to think it's odd. Maybe the weather is a balmy 75 all the time. I really don't know. I just assumed cold, rain and bugs as part of the scenery.)
- Would you expect to carry your breakfast to your room? (Are you going to serve the guests if they're seated at the patio table? How will you know they are there?)
- If you are not really going to be interacting with the guests over breakfast (because they are going to be loading up their trays to go back to their rooms or out to the patio) why bother with breakfast at all?
I think al fresco dining is a wonderful
addition to the breakfast service. We have friends who regularly serve on their covered porch in the summer. Cool breezes, great view, it's really nice. But, when the fog rolls in, everyone comes inside to eat. I am not able to imagine what the guests would think if they were told there is no place else but the porch or their room.
I will respond with what I think you should do but I want to know more about your plans before I spend more time helping. How much planning have you actually done?.
An official take it to the "venture capitalists" business plan was not created. Originally we were thinking of creating a sunroom, but we don't have the money right now and we don't want to shake up the facade of the house. Everything else was carefully planned -- we just can't find an elegant solution to the breakfast dilemma, but I do have one avenue I'm going to explore.
The weather is Boise most of the year is dry (very dry) and the patio furniture would sit under an awning - would offer it three seasons at least. If the weather doesn't fit, then *we* would deliver nicely done picnic baskets to the rooms with nice linens, silverware, and a host of creative continental food like scones, bagels with lox, breakfast sandwiches. This serves three purposes. It adds clarity to the breakfast situation, they get it delivered to the room giving them a choice on where they want to eat, and it's like a surprise when they open it -- with a large variety of goodies.
Look, I'm not saying it's the most optimal. Obviously we would like to have a formal dining room to seat everyone, but we don't. I think I'm going to take the advice of another poster who said we should emphasize the privacy and seclusion and choice. One room has a full kitchen, the other a kitchenette, and the other has a bistro set in-room and on the patio. The communal table is very close to two of the rooms and a small walk from the other.
I just want to be upfront with the guests with no surprises. If they know this upfront, hopefully they will understand. Our rates are a little lower as a result of the lack of 'always on' communual dining.
K
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A business plan is an operating manual for your business, not just something to take to the bank for money.
You NEED this so you know how to spend your time and your money. You need to know who is going to do the cleaning, when it is going to get done, are you going to clean everyday or just when the guests leave, are you supplying amenities in the rooms, how did you go about buying them, who does the taxes, who does the bookkeeping, who does the website, the marketing, the shopping for food, who makes the food, who cleans the kitchen. This is the kind of business plan I mean.
You also need a biz plan so you can chart your progress. What is your goal for the first year in biz? Break even? Make a little money? How much? What will you do for cash reserves in the event of a major appliance needing to be replaced? How will you handle an on site emergency when you are full?
Obviously you saw the problem with the dining as you bought a patio set. You also provided kitchen supplies in each room.
So, what I would do to avoid misconceptions about what it is you do is to pick ONE option only. It appears the best option is the delivered continental breakfast. Delivery to all rooms, even if you have to drive your car up the hill to the other room, YOU are the host, do not make the guests work! You can supply juice and coffee in each room utilizing the fridge and a nice coffee machine. Delivery at a set time so guests know when to expect it, or you ask on arrival when they want it.
Lots of B&B's only have continental because they are not allowed to serve a hot breakfast. As long as you are perfectly clear on your website what you are serving, guests will have less cause to complain. I would be very clear when making reservations on the phone as well. 'We serve a lovely continentla breakfast delivered right to your door every morning.'
Plan to change it up each day the same guests are staying so they don't say, 'Yeah, it was nice but not the same thing 4 days in a row. We were taking bets...blueberry muffins again today?'
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