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  1. Kay Nein

    Do You Use D rop B ox?

    Like the others, I've used it quite heavily for clients, non-profits and event organizing. I honestly think it's the best darn thing since strawberry jam! I keep most everything in it. I even have the phone app. I use it to collaborate with others as well as share docs between multiple...
  2. Kay Nein

    The Unexpected Breakfast Guest

    What a cute story! And an interesting looking frog. Where are you located? May I correctly assume from your name - Ohio?
  3. Kay Nein

    What did YOU eat for breakfast today?

    Oh, i get weak-kneed over Pop Tarts. *sigh* I sometimes go to the aisle in the store and fawn over them. Can't buy them. No way. It's like Lay's potato chips - you can't eat just one. Mega weakness!
  4. Kay Nein

    What did YOU eat for breakfast today?

    I used to think that a bowl of cereal was a great breakfast because it was low fat. Now, I'm avoiding it like crazy because of all the carbs & sugar. Lately, I've been doing omelets for myself. Mixed bell peppers, onions, mushrooms, black forest ham and swiss cheese. Yum!
  5. Kay Nein

    Terrible April

    This is an interesting thread. It's hard to determine why the numbers are up or down. We are having a record year. Our May was 8 rooms short of doubling last year's May. Jan 1st thru May 31st, we've recorded a 60% increase over same period last year. Majority of our business is from...
  6. Kay Nein

    Crepe maker

    haha... you can see the hole in it. That's why we got to try it - this was a reject
  7. Kay Nein

    Crepe maker

    This original conversation and Momma Smurfs' suggestions inspired me to try savory crepes. They turned out AMAZING! After we served all the guests we got to try one and our jaws dropped at how good they were. So relieved and thrilled! I made the crepes with salt & pepper instead of vanilla &...
  8. Kay Nein

    Half my age

    I'm so sorry to hear that. I know it's heartbreaking to get a bad review, especially when someone is so unreasonable and ridiculous at that! That's when P-I-T-A becomes B-I-T-C-H
  9. Kay Nein

    haven't checked out yet, but re-booking for next year!

    Good for you! What an amazing feeling. We got an email reservation on Sunday for 5/22. I called the guy, "I think you made a mistake on your reservation. What day did you really want?" Oops, I didn't see the 2015 on there. Holy Cow! Our first reservation for next year. Guy said he saw us...
  10. Kay Nein

    serving wine

    We could not do either here. Tried to host a business function and serve wine donated by a local winery - nope, against the law. Need a state permit and a city permit and a county permit and a person with a pouring license to serve, etc. smh
  11. Kay Nein

    Paperwork

    I like that idea!
  12. Kay Nein

    Paperwork

    I know no one likes "rules", but our policies page is quite wordy and really too long to copy/paste into an email. What specific policies do you detail in the email confirmation? Of course we want the cancellation policy, check-in & check out information in there, but are there other things...
  13. Kay Nein

    Paperwork

    I'm glad you brought this up. Recently we had a guest that stayed just one night and wanted to find a cabin to rent for a week. I was helping her with the online reservation. Once she submitted her online reservation, she got an email with a link to a website where she had to review the...
  14. Kay Nein

    Bragging? or Marketing?

    I don't think of bragging as a bad thing. If you have worked hard to have something that you CAN brag about, then by all means use it as a marketing point. We have the best darn homemade sausage gravy in town and I'm not afraid to brag or use it in my marketing. Go for it!
  15. Kay Nein

    Marketing Help, Please

    We created a goog+ business page. It was odd. If I pulled up our downtown, I could see several restaurants and business names already showing on the map, but no matter what I did, I couldn't get us on there. But it wasn't until I got someone to leave a goog review that we actually showed up on...
  16. Kay Nein

    wifi range extender?

    This is a very timely conversation as we've been talking about getting an extender for years now. But, after trying to read everyone's gobbledy-**** technical sling-slang, I think I'll stick with my weak signal and play dumb when someone says they can't log on in their bedroom. It's worked so...
  17. Kay Nein

    Marketing Help, Please

    She's already posted the website address.
  18. Kay Nein

    Marketing Help, Please

    Google Ad Words can be crazy expensive! Yes, your chamber is there to help you grow your business. Ask them for advice. Some of our Tourist Guides are privately published, funded by advertising and free to the public. They were good referral source sin the beginning, but we're not getting...
  19. Kay Nein

    Are your beds comfortable?

    She was a grumpy 83 year old woman who'd had her fill of the place. I don't think she thought anything wrong with it.
  20. Kay Nein

    Marketing Help, Please

    I'm hearing that same thing about TA. They will find us through an organic internet search and then go directly to TA to read what others have said. It's become a huge free marketing tool for us!
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