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I suspect this is an instance of the guest making a mistake and blaming it on the Innkeeper. If Morticia truly had an error or glitch in her reservation process, I'm sure there would have been plenty of evidence before now to that effect.

This comment is for all of you who feel like you don't need to shout to the word that you're accepting and open for business to anyone and everyone. Yes, you have that right, but let me give you some perspective from the other side. The recent political controversy surrounds LGBT rights. My...

I say block these people from your page. They are trolls

That's so extremely rude and uncalled for! You should mark her message as spam and have it removed from your page. They are trying to drum up business by telling you that you are inadequate. Not a good way to conduct business! Don't take it personally that they are unprofessional, rude and...

We don't solicit tips from anyone - couples or groups. If they leave one, great.

LOL - Yeah, Mac & Cheese and Beanie Weenies for EVERYONE!

The boxes are full of food for the local food bank. We did a food drive & haven't yet been able to coordinate the food bank people & the newspapers to deliver & take photos. We put a sign on it saying what it was so guests didn't think we kept their breakfast fixins in the hallway.

If you still have the same email address, you should be able to just resume using the old account. You might need to reset the password. We did this even though some of the previous reviews were less than stellar. We claimed the account, jumped through a few hurdles to prove ownership of the...

We only keep brochures & menus for places that we have actually visited, things we've actually done, friends that have businesses that we know & respect (even if we don't use the service, but can honestly recommend in good faith). We get businesses and realtors coming by all the time wanting to...

Screw that S**t! (my favorite saying these days) Change it, sistah.

I recommend Quickbooks. I'm biased because I'm a QB Pro Advisor and have been a QB consultant for over 10 years. But there are several reasons why it would be a better choice. 1 - Most accountants have QB or know how to use QB. You will find it easier working with your accountant if they...

Although QB does come out with a new version ever year, they don't require that you upgrade. Some of my bookkeeping clients are still using 2010. The only exception is if you are using any integrated services like payroll or online banking downloads. But, even then they only require that you...

Huh... I know we did a cost spreadsheet when we started and saw that we were staying in that range. I don't think we had juice and coffee in that total. I guess I shouldn't have posted that, but I know we were close a few years ago when we first ran the numbers. I'll have to do it again now...

(disclaimer - I don't have time to read all responses right now, but...) I would think that as long as you explain to the guests that once they show up in the dining room in the morning, there is a 30 minute turn around time for delivering their breakfast they would be accommodating. Make it...

We boast of a southern country breakfast, no foo-foo stuff here. We have guests often tell us that we feed too much, but I'm not about to change what's been working. Our owner originally told us that he wanted food costs at $2 per person or below (three years ago when we took over). I've...

Hmmm... I might be able to make it. I've put it on my calendar. That's 7.5 hours north east of me. I'll keep an eye out for more details.

A cookbook is a great idea!! You are so right. I have alot of recipes that I could share and the guest would really enjoy something that special. Thank you for that suggestion! So, where do I sign up??

Thank you. I need all the inspiration I can get lately. I'm in the crosshairs of a couple of local gals that enjoy tearing other people down. I watched it happen to a friend of mine last year and now I'm on their list. It's been hard not internalizing everything... well, I have internalized...

Our owner is an A-crooked letter-crooked letter and won't let us give anything away. No reward, no listy on the websitey. Sucks but it's our reality.

Ok, y'all. I'm not talking about "A horse walked into a bar" joke or "What did the condom say to the cupcake?" I mean, come on. We joke around with our guest and they love it. Makes them feel at home and helps them relax in a strange environment. We love our guests and it genuinely shows...