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  1. Morticia

    Beach session

    I have friends like this. It’s embarrassing to go places with them. Even shopping is not fun because they will just leave things on the floor (think boxes of shoes) or thrown over the rack instead of putting them back ‘nicely.’ They also critique everything at a restaurant. Explain to the...
  2. Morticia

    Unhappy Guests Want Discount

    If they didn’t stay but complained about things they would only know about if they did stay, that’s a different animal.
  3. Morticia

    Unhappy Guests Want Discount

    You’re mistaken about writing bad reviews being limited to guests who stay the night. Review sites consider Any interaction with you as enough contact to write a review. Lousy telephone manner? Ok to review. Crabby front desk interaction from you? Ok to review. Didn’t like the room and left? Ok...
  4. Morticia

    Inflation!

    Our electricity rate went up 83% in January. I’ve started shopping for meat at the farmers market because it’s cheaper. (Something that’s never been true before.) The difference in gas prices across the state is sometimes an astonishing twenty cents/gallon. It’s pretty much come down to my...
  5. Morticia

    required field in ResKey question

    I think it’s interesting that this is one of the only tax exempt categories in your state. 😉
  6. Morticia

    Pleasing the Irish

    I did some research for my travels. What I basically got about tap water is that if it isn’t labeled ‘potable’ don’t assume it is. Also, tap water is more highly regulated than bottled water, so drink the tap water as long as it’s labeled. But never drink the hot water from the tap, only the...
  7. Morticia

    On the other hand, some guests get it.

    We had a couple like that every year. Stayed in their room except for one hour every day when they went down the street for pizza and beer to bring back to their room. I made a pan of brownies for them and left it in the room. They were quite happy and came back the same four days in December...
  8. Morticia

    Pleasing the Irish

    This is interesting. I would never have thought that the water in a bathroom (in a hotel or other accommodation) would not be potable. I’ve seen that at airports, tho. But, now I’m wondering, as I’m traveling this summer. Can I fill my water bottle from the bathroom tap in Ireland? How do you...
  9. Morticia

    Unhappy Guests Want Discount

    The guest could not use their own room for a phone call? That’s just looking for an excuse.
  10. Morticia

    No good deed goes unpunished

    The nerve! (Said in my best 3 Stooges voice.) We had situations like that as well. Tough when it’s repeats. Some try to take advantage.
  11. Morticia

    Mattress Questions

    We went thru the same agony of looking at multiple mattress brands in multiple stores. Guess what? Most Sealy, Serta, Simmons, etc mattresses are made in the same facility using the same ‘formula.’ They change the exterior fabric and call them different names, inside they’re the same. So, we...
  12. Morticia

    Guidance on developing a Liability Waiver agreement

    A good thing to keep in mind is that a guest signing a waiver does not mean you won’t get sued.
  13. Morticia

    Pursuing a B&B

    Jonathan: @GoodScout has given you an excellent list. When we were looking, We used a spreadsheet to compare properties. You’ll need financials from the business. We signed a lot of NDA’s to get those financials. If you work with a broker it’s easier to get them than if you’re looking at...
  14. Morticia

    People (rolling eyes) 🙄

    Coffee machines that guests are allowed to use are a bad idea. Anyone who needs coffee is in a mental state that is not functioning because it is caffeine deficient. Not even step-by-step directions work. Our best story about the coffee machine (Keurig) was the one where we had 5 financial...
  15. Morticia

    Hello from Wales!

    Welcome!
  16. Morticia

    Do you write your own blog and do your own social media?

    Joey B told all of us to blog the best reasons to visit the area. If it was in 2010 when she said it, then it was 10 ideas. I kept that going by adding another thing every year and changing the page: 17 things… 18 things…, etc.
  17. Morticia

    Are there still Innkeepers to run properties?

    @InnDeep without this info, my reply to your other post about blogging will appear clueless. Sorry.
  18. Morticia

    Do you write your own blog and do your own social media?

    I did all of our social media: blog, Facebook, Instagram, newsletter, recipe. Yes, in season it’s bit of a struggle, but no one outside our area knew our area like we did no matter what GA stated. $200/month might be ‘just’ one room night, but it could also be ten hours of pay for you to hire...
  19. Morticia

    Guest of the Day

    Friends of ours had a really old b&b where each room still had the original fireplace with mantle. All the chimneys were sealed off. None of the fireplaces had fire dogs. Every year someone would bring in branches and try to start a fire on the floor of the defunct fireplace. Nothing worked to...
  20. Morticia

    Registration / Guest Paperwork

    I liked that I could make the registration sheet with whatever fields I wanted. And make the font big enough to read!
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