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I don't change the policy.  Everyone who books goes by the policy we have always had. 

I require a deposit just like any other reservation made.

I need to know everyones name and how many people will be in the room.

Usually one person calls to reserve the block of rooms.  The people who plan to actually be in those rooms need to call and provide all of their information.   There is a cut off date where if there are still rooms open that have not been called in for they are returned to the online inventory for anyone to book.

Often times when having a group such as a family renting the whole place they do take over.  The innkeeper is the "outsider"  since they already know everyone else.   I don't dislike groups but I am usually glad when they are gone.  It is so much more interesting and fun to have people here meeting each other who don't know each other.


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