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I'm sorry but I'm not sure that this is true & maybe folks need to investigate it with their individual processor to be sure. I think that it will depend on your policies and documentation. Trust me, a hotel would not hesitate to charge a guest for major damages!!! I'm not sure that people should just roll over on this. But that is just my 2 cents.I know that a large B&B here has charged for damages & continues to do so & the charges have not been disputed and there hasn't been a problem with their processor. We talked about it when we talked about referrals back & forth.
I'm sorry but I'm not sure that this is true & maybe folks need to investigate it with their individual processor to be sure. I think that it will depend on your policies and documentation. Trust me, a hotel would not hesitate to charge a guest for major damages!!! I'm not sure that people should just roll over on this. But that is just my 2 cents.
I know that a large B&B here has charged for damages & continues to do so & the charges have not been disputed and there hasn't been a problem with their processor. We talked about it when we talked about referrals back & forth.