What exactly is the challenge you're facing with the larger inn and how do you think that would change if there not as many rooms?.
Too many people, not enough time to give the kind of attention I'd like to give,too many rooms to check and re-check, too much laundry......and the inn is spread out and both inns I've been in have been 3 floors. I'm not complaining it's just something I'm starting to see about myself. Smaller groups would be lovely.
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inntropical said:
Too many people, not enough time to give the kind of attention I'd like to give,too many rooms to check and re-check, too much laundry......and the inn is spread out and both inns I've been in have been 3 floors. I'm not complaining it's just something I'm starting to see about myself. Smaller groups would be lovely.
Very typical complaints many here have. If you go to a smaller property, there's less staff and you'll be expected to do more. Same complaints, just a different location.
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Hmmm......very interesting. Quite frankly I don't know how much more would be expected as I do almost everything right now except the evening reports. I actually thought this particular inn was going to be a bit different as they have a housekeeping staff. But it's been quite the opposite. Oh, and cook breakfast. I do appreciate all the input. I need to other innkeepers view. Thank you!!
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inntropical said:
Hmmm......very interesting. Quite frankly I don't know how much more would be expected as I do almost everything right now except the evening reports. I actually thought this particular inn was going to be a bit different as they have a housekeeping staff. But it's been quite the opposite. Oh, and cook breakfast. I do appreciate all the input. I need to other innkeepers view. Thank you!!
You are doing everything except cleaning and nightly reports for up to 19 rooms???
If I'm piecing these comments together properly you are taking reservations, doing all the check-in checkout work, checking up on the housekeepers, talking to guests, making breakfast, either actually doing or else gathering the laundry and you're on call all the time?
That would kill me!
Do you do the marketing for the business? Grocery ordering? Social media? I'm guessing the owners have an accountant or bookkeeper who handles all of the money side.
That's a lot of work for one person.
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There is one other Innkeeper to which we work different hours rarely overlapping. 16 rooms. Check-in check-out work, take reservations, talk to guests, do laundry, check rooms after housekeeping and re-check if necessary, dishes from breakfast, set up afternoon beverages, each guest is walked to room and explain everything they need to know in room (even though it's in a book), concierge, give tour of inn, check all messages and call back as necessary, make hor's doevres/cookies/muffins. This was not a live-in position however since I work late a few nights a week, I stay and I offered to be on-call.
They do no social media, grocery ordering is done by cook, marketing/accounting done by owners.
Here's the deal. I am completely aware that there is always something to do at an inn. However, my first inn, being 19 rooms, I never did all of this housekeeping and laundry and dishes. 16 rooms is alot. And kudos to all of you who are doing it. I won't even mention pay to which I took 50 cents less an hour to be at a 5 star B&B. I mean this could truly not be the right fit for me. And I'll own that. I applied for a smaller B&B (6 rooms) at the same time, but a girl who worked there before got the position. Same pay I'm receiving at this one and only 1 mile from this one. And much more of a cozy place. Maybe I just need to be in a quieter area. I just feel this many rooms may be too much for me/my personality. I'm a hard worker but I don't want to feel taken advantage of. That's all.
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