Never desert your post

[Morticia]

We never leave guests alone at breakfast. (I don't mean that the way it might sound!) One of us is always visible at all times during breakfast and usually a half hour before and after, at least. Today was an exception. We were in the office, about 10 feet from the dining room, discussing buying a kitchen gadget. We heard guests walk into the dining room. Usually guests pour a coffee or tea and help themselves to a scone. We were on our way to the dining room. 10 feet away.
The doorbell rang. I looked out the window, no one there. Gomez asked if they rang the bell. Yes, they did. Why? They wanted their breakfast. NOW! (No joke, that's what they said. NOW!)
Then they got their coffee and helped themselves to cereal and scones. Yes, they had a pre-breakfast breakfast but didn't want to wait around for us to maybe make an appearance sometime in the future. Yes, we had served them breakfast for 2 days previous, so they knew we were going to do that. Everything was set up to do the same as had happened the prior mornings.
Haven't had anything like that since the guy who waved his coffee cup at me yelling, 'Miss, Miss, more coffee!'

 

[EmptyNest]

Oh gheez...PITA time again :-(

 

[TheBeachHouse]

Some people don't know how to enjoy themselves!
We had a couple check out without breakfast and I said, "you're leaving before you eat?" "yes, we need to get going." I said, "Ok, but at least take a yogurt or muffin to go."
Two minute later, they rang the bell, "Is breakfast included?" "Yes." They stayed another 40 minutes and enjoyed a lovely breakfast.

 

[JBloggs]

sorry, what ******s

 

[Morticia]

Oh gheez...PITA time again :-(.

Oh gheez...PITA time again :-(

No, not at all. Do not wish that on me. It was a minor burp. A little blip. I'm already working it into a scene at the inn in my new book. Nothing like writing to make the day brighter. (And the innkeeper in the book is snappy. She's going to plop that breakfast on the table before they've poured their coffee.)
;-)

 

[Joey Camb]

had two ladies arrive for a twin - 1 of the two wasn't walking very well
First lady who walked ok said "isn't their a lift" I said as I have had a run of people who have mobility problems and don't say so "oh I am sorry no we are a bed and breakfast and we do make it clear on boo .com and on our own web site we have no lift" she said @I didn't know' friend who didn't walk so well said "well I knew" so that was that! if they had asked I would have made up 11 as a ground floor twin but I wasn't going to pull two rooms apart at no notice for one night when the one with the issue was fine with it.
having a run of new hips, knees etc and have no patience with them not telling me till arrival! had a couple last week - messaged about parking and breakfast options - no mention of needing ground or first floor, which led to massive shuffle rounds of rooms to get them in on a lower floor!

 

[undersea]

had two ladies arrive for a twin - 1 of the two wasn't walking very well
First lady who walked ok said "isn't their a lift" I said as I have had a run of people who have mobility problems and don't say so "oh I am sorry no we are a bed and breakfast and we do make it clear on boo .com and on our own web site we have no lift" she said @I didn't know' friend who didn't walk so well said "well I knew" so that was that! if they had asked I would have made up 11 as a ground floor twin but I wasn't going to pull two rooms apart at no notice for one night when the one with the issue was fine with it.
having a run of new hips, knees etc and have no patience with them not telling me till arrival! had a couple last week - messaged about parking and breakfast options - no mention of needing ground or first floor, which led to massive shuffle rounds of rooms to get them in on a lower floor!.

The continuing trickle of stories like this have me considering getting a stair lift. Of course, it will depend on the property I wind up with.
I know they are not a popular topic with some here, but there is always going to be people with problems with stairs. I have seen some, where the chair wraps around the corner at bottom, so not so much in the way.
I think this could be a market advantage, to be able to serve a wider audience, on upper floors.

 

[Breakfast Diva]

had two ladies arrive for a twin - 1 of the two wasn't walking very well
First lady who walked ok said "isn't their a lift" I said as I have had a run of people who have mobility problems and don't say so "oh I am sorry no we are a bed and breakfast and we do make it clear on boo .com and on our own web site we have no lift" she said @I didn't know' friend who didn't walk so well said "well I knew" so that was that! if they had asked I would have made up 11 as a ground floor twin but I wasn't going to pull two rooms apart at no notice for one night when the one with the issue was fine with it.
having a run of new hips, knees etc and have no patience with them not telling me till arrival! had a couple last week - messaged about parking and breakfast options - no mention of needing ground or first floor, which led to massive shuffle rounds of rooms to get them in on a lower floor!.

The continuing trickle of stories like this have me considering getting a stair lift. Of course, it will depend on the property I wind up with.
I know they are not a popular topic with some here, but there is always going to be people with problems with stairs. I have seen some, where the chair wraps around the corner at bottom, so not so much in the way.
I think this could be a market advantage, to be able to serve a wider audience, on upper floors.
.

It really depends on your demographics. Who will be your target market? It is not an issue at all for us because our market is typically younger. If your crowd is older, more traditional b&b goers and all your rooms are upstairs, you might have a need for a lift. Otherwise don't go to the expense.

 

[EmptyNest]

had two ladies arrive for a twin - 1 of the two wasn't walking very well
First lady who walked ok said "isn't their a lift" I said as I have had a run of people who have mobility problems and don't say so "oh I am sorry no we are a bed and breakfast and we do make it clear on boo .com and on our own web site we have no lift" she said @I didn't know' friend who didn't walk so well said "well I knew" so that was that! if they had asked I would have made up 11 as a ground floor twin but I wasn't going to pull two rooms apart at no notice for one night when the one with the issue was fine with it.
having a run of new hips, knees etc and have no patience with them not telling me till arrival! had a couple last week - messaged about parking and breakfast options - no mention of needing ground or first floor, which led to massive shuffle rounds of rooms to get them in on a lower floor!.

The continuing trickle of stories like this have me considering getting a stair lift. Of course, it will depend on the property I wind up with.
I know they are not a popular topic with some here, but there is always going to be people with problems with stairs. I have seen some, where the chair wraps around the corner at bottom, so not so much in the way.
I think this could be a market advantage, to be able to serve a wider audience, on upper floors.
.

It is a big ol ugly eyesore and a pain in the butt to walk around for those who do not need it. Now..if you had a second set of stairs somewhere it might be an option...but for your primary entrance...UGH....have a first floor room available...be careful when you purchase so you look for it.

 

[undersea]

had two ladies arrive for a twin - 1 of the two wasn't walking very well
First lady who walked ok said "isn't their a lift" I said as I have had a run of people who have mobility problems and don't say so "oh I am sorry no we are a bed and breakfast and we do make it clear on boo .com and on our own web site we have no lift" she said @I didn't know' friend who didn't walk so well said "well I knew" so that was that! if they had asked I would have made up 11 as a ground floor twin but I wasn't going to pull two rooms apart at no notice for one night when the one with the issue was fine with it.
having a run of new hips, knees etc and have no patience with them not telling me till arrival! had a couple last week - messaged about parking and breakfast options - no mention of needing ground or first floor, which led to massive shuffle rounds of rooms to get them in on a lower floor!.

The continuing trickle of stories like this have me considering getting a stair lift. Of course, it will depend on the property I wind up with.
I know they are not a popular topic with some here, but there is always going to be people with problems with stairs. I have seen some, where the chair wraps around the corner at bottom, so not so much in the way.
I think this could be a market advantage, to be able to serve a wider audience, on upper floors.
.

It really depends on your demographics. Who will be your target market? It is not an issue at all for us because our market is typically younger. If your crowd is older, more traditional b&b goers and all your rooms are upstairs, you might have a need for a lift. Otherwise don't go to the expense.
.

I can get one for $1000. I don't think they are anymore an eyesore than a wheelchair ramp. Generally, people look favorably on people who show concern for those with disabilities.
I am not targeting an age group, and B&Bs get a lot of people who are > 50-60
Think more an issue that depends on width of stairway.

 

[Morticia]

And so it continues...we both had to be somewhere at noon. All guests gone for the day. We both went out at the same time. Gomez goes out to empty the dishwasher an hour later and there are guests sitting in the living room. "Where have you been?" (We left a sign.)
Locked out of their room. No idea where their keys are.
This is why innkeepers sometimes feel chained to the biz. We allow ourselves a grace period between noon and 3 to 'get stuff done'. And someone needs something. And is upset when no one is at their beck and call.

 

[Copperhead]

And so it continues...we both had to be somewhere at noon. All guests gone for the day. We both went out at the same time. Gomez goes out to empty the dishwasher an hour later and there are guests sitting in the living room. "Where have you been?" (We left a sign.)
Locked out of their room. No idea where their keys are.
This is why innkeepers sometimes feel chained to the biz. We allow ourselves a grace period between noon and 3 to 'get stuff done'. And someone needs something. And is upset when no one is at their beck and call..

And so it continues...we both had to be somewhere at noon. All guests gone for the day. We both went out at the same time. Gomez goes out to empty the dishwasher an hour later and there are guests sitting in the living room. "Where have you been?" (We left a sign.)
Locked out of their room. No idea where their keys are.
This is why innkeepers sometimes feel chained to the biz. We allow ourselves a grace period between noon and 3 to 'get stuff done'. And someone needs something. And is upset when no one is at their beck and call.

You left a sign. You did your part.
We leave sometimes together while guests are out. 99% of the time that is fine, they are gone all or at least most of the day, but that 1% - that is the issue. We do forward our business phone to my cell so they can get us. Our sign has our # on it for ease. Then again, those are the ones that don't read.

 

[Morticia]

And so it continues...we both had to be somewhere at noon. All guests gone for the day. We both went out at the same time. Gomez goes out to empty the dishwasher an hour later and there are guests sitting in the living room. "Where have you been?" (We left a sign.)
Locked out of their room. No idea where their keys are.
This is why innkeepers sometimes feel chained to the biz. We allow ourselves a grace period between noon and 3 to 'get stuff done'. And someone needs something. And is upset when no one is at their beck and call..

And so it continues...we both had to be somewhere at noon. All guests gone for the day. We both went out at the same time. Gomez goes out to empty the dishwasher an hour later and there are guests sitting in the living room. "Where have you been?" (We left a sign.)
Locked out of their room. No idea where their keys are.
This is why innkeepers sometimes feel chained to the biz. We allow ourselves a grace period between noon and 3 to 'get stuff done'. And someone needs something. And is upset when no one is at their beck and call.

You left a sign. You did your part.
We leave sometimes together while guests are out. 99% of the time that is fine, they are gone all or at least most of the day, but that 1% - that is the issue. We do forward our business phone to my cell so they can get us. Our sign has our # on it for ease. Then again, those are the ones that don't read.
.

And so it continues...we both had to be somewhere at noon. All guests gone for the day. We both went out at the same time. Gomez goes out to empty the dishwasher an hour later and there are guests sitting in the living room. "Where have you been?" (We left a sign.)
Locked out of their room. No idea where their keys are.
This is why innkeepers sometimes feel chained to the biz. We allow ourselves a grace period between noon and 3 to 'get stuff done'. And someone needs something. And is upset when no one is at their beck and call.

You left a sign. You did your part.
We leave sometimes together while guests are out. 99% of the time that is fine, they are gone all or at least most of the day, but that 1% - that is the issue. We do forward our business phone to my cell so they can get us. Our sign has our # on it for ease. Then again, those are the ones that don't read.

They had the return time and we were back hours before that. But, of course, they couldn't go where they wanted when they wanted.

 

[Samster]

And so it continues...we both had to be somewhere at noon. All guests gone for the day. We both went out at the same time. Gomez goes out to empty the dishwasher an hour later and there are guests sitting in the living room. "Where have you been?" (We left a sign.)
Locked out of their room. No idea where their keys are.
This is why innkeepers sometimes feel chained to the biz. We allow ourselves a grace period between noon and 3 to 'get stuff done'. And someone needs something. And is upset when no one is at their beck and call..

Imagine if there's just one of you...the chains came feel very heavy.

 

[JBloggs]

If you ever wonder why...
We got a fabulous review, and I can't wait for these guests to come back, but he said something that is not true amongst some wonderful accolades:
"The owners are cool down to earth folk and a continental breakfast that was actually too much to eat."
What, did you think I meant the cool part? No, the continental. We have never served a continental in 12+ years. But, that is okay, he said it one way, maybe meant another. Not going to sweat the small stuff. But people see things differently, and communicate them differently as well.

 

[OnTheShore]

If you ever wonder why...
We got a fabulous review, and I can't wait for these guests to come back, but he said something that is not true amongst some wonderful accolades:
"The owners are cool down to earth folk and a continental breakfast that was actually too much to eat."
What, did you think I meant the cool part? No, the continental. We have never served a continental in 12+ years. But, that is okay, he said it one way, maybe meant another. Not going to sweat the small stuff. But people see things differently, and communicate them differently as well..

But, that is okay, he said it one way, maybe meant another. Not going to sweat the small stuff. But people see things differently, and communicate them differently as well.

And people don't always know the definitions of the terms they are using, either.

 

[undersea]

If you ever wonder why...
We got a fabulous review, and I can't wait for these guests to come back, but he said something that is not true amongst some wonderful accolades:
"The owners are cool down to earth folk and a continental breakfast that was actually too much to eat."
What, did you think I meant the cool part? No, the continental. We have never served a continental in 12+ years. But, that is okay, he said it one way, maybe meant another. Not going to sweat the small stuff. But people see things differently, and communicate them differently as well..

Maybe from the wrong continent

 

[JBloggs]

If you ever wonder why...
We got a fabulous review, and I can't wait for these guests to come back, but he said something that is not true amongst some wonderful accolades:
"The owners are cool down to earth folk and a continental breakfast that was actually too much to eat."
What, did you think I meant the cool part? No, the continental. We have never served a continental in 12+ years. But, that is okay, he said it one way, maybe meant another. Not going to sweat the small stuff. But people see things differently, and communicate them differently as well..

But, that is okay, he said it one way, maybe meant another. Not going to sweat the small stuff. But people see things differently, and communicate them differently as well.

And people don't always know the definitions of the terms they are using, either.
.

But, that is okay, he said it one way, maybe meant another. Not going to sweat the small stuff. But people see things differently, and communicate them differently as well.

And people don't always know the definitions of the terms they are using, either.

Agreed.
Yeah different continent Unders, he was from West Virginia. haha! Sorry (you know who you are from WV)
No, they were awesome, first time B&B goers, so didn't know what it was called I am sure.
here is the rest of the review and you can see why I am partial to this dude, I love quirky guests:
"Man I scored big finding this B&B in a historic house with an awesome view over town. Every room is well decorated but ours was amazing, clean, modern bath was crazy nice and we didn't want for anything. The owners are cool down to earth folk and a continental breakfast that was actually too much to eat. This is the place to go if ya enjoy just hanging out in the gardens relaxing with a beer watching time go by."

 

[gillumhouse]

If you ever wonder why...
We got a fabulous review, and I can't wait for these guests to come back, but he said something that is not true amongst some wonderful accolades:
"The owners are cool down to earth folk and a continental breakfast that was actually too much to eat."
What, did you think I meant the cool part? No, the continental. We have never served a continental in 12+ years. But, that is okay, he said it one way, maybe meant another. Not going to sweat the small stuff. But people see things differently, and communicate them differently as well..

But, that is okay, he said it one way, maybe meant another. Not going to sweat the small stuff. But people see things differently, and communicate them differently as well.

And people don't always know the definitions of the terms they are using, either.
.

But, that is okay, he said it one way, maybe meant another. Not going to sweat the small stuff. But people see things differently, and communicate them differently as well.

And people don't always know the definitions of the terms they are using, either.

Agreed.
Yeah different continent Unders, he was from West Virginia. haha! Sorry (you know who you are from WV)
No, they were awesome, first time B&B goers, so didn't know what it was called I am sure.
here is the rest of the review and you can see why I am partial to this dude, I love quirky guests:
"Man I scored big finding this B&B in a historic house with an awesome view over town. Every room is well decorated but ours was amazing, clean, modern bath was crazy nice and we didn't want for anything. The owners are cool down to earth folk and a continental breakfast that was actually too much to eat. This is the place to go if ya enjoy just hanging out in the gardens relaxing with a beer watching time go by."
.

I caught that when I first read it and figured he did not know what is what (a lot of hotels advertise Continental Breakfast). We do not leave home much when we know we are already as close to Heaven as we can get - short of checking the roots of the grass that is.

 

[gillumhouse]

If you ever wonder why...
We got a fabulous review, and I can't wait for these guests to come back, but he said something that is not true amongst some wonderful accolades:
"The owners are cool down to earth folk and a continental breakfast that was actually too much to eat."
What, did you think I meant the cool part? No, the continental. We have never served a continental in 12+ years. But, that is okay, he said it one way, maybe meant another. Not going to sweat the small stuff. But people see things differently, and communicate them differently as well..

But, that is okay, he said it one way, maybe meant another. Not going to sweat the small stuff. But people see things differently, and communicate them differently as well.

And people don't always know the definitions of the terms they are using, either.
.

But, that is okay, he said it one way, maybe meant another. Not going to sweat the small stuff. But people see things differently, and communicate them differently as well.

And people don't always know the definitions of the terms they are using, either.

Agreed.
Yeah different continent Unders, he was from West Virginia. haha! Sorry (you know who you are from WV)
No, they were awesome, first time B&B goers, so didn't know what it was called I am sure.
here is the rest of the review and you can see why I am partial to this dude, I love quirky guests:
"Man I scored big finding this B&B in a historic house with an awesome view over town. Every room is well decorated but ours was amazing, clean, modern bath was crazy nice and we didn't want for anything. The owners are cool down to earth folk and a continental breakfast that was actually too much to eat. This is the place to go if ya enjoy just hanging out in the gardens relaxing with a beer watching time go by."
.

Freaking dupt