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JBloggs

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I wanted to ask those who are using this how the guests are enjoying it?
  • Is this something that is much too difficult for the avg guest to figure out?
  • Are you spending too much time showing them this complimentary amenity?
  • Do you loan it out on request and have it returned to you, not left in the guest room?
 
In two of the rooms I have smart TVs and use DLNA. Most of the times the guests can't figure out the cable boxes, nevermind the smart TVs. I'd be surprised if it works out for most people.
 
It's been a couple of months now and I have not gotten any calls for me to help. We keep the chromecast plugged into the tv and have directions in the room binder. I put a sticker on the tv stand that tells them to look in the binder for directions. on how to use the dvd/vcr or chromecast.
So far, so good!
 
I wonder if you will ever know who uses it? Did you say you gave the guests their own netflix account? If so go on there online and see what has been watched. If they use their own you won't be able to tell. Like I say most people who use netflix have their own accts and will catch up on what they are watching.
But in other news, last night a guest called after 10pm, I answered it thinking it was an emergency. He says "What is the password for the wifi?" I said, out of curiosity where did you get the number you just called ? "On the sheet on the bed" well see the first line, it says WIFI PASSWORD is our phone #, and then it tells you the phone #? He said "The cell phone #?" No the number you just called.
This was a guy who HAD to have WIFI before he could stay here.
 
I wonder if you will ever know who uses it? Did you say you gave the guests their own netflix account? If so go on there online and see what has been watched. If they use their own you won't be able to tell. Like I say most people who use netflix have their own accts and will catch up on what they are watching.
But in other news, last night a guest called after 10pm, I answered it thinking it was an emergency. He says "What is the password for the wifi?" I said, out of curiosity where did you get the number you just called ? "On the sheet on the bed" well see the first line, it says WIFI PASSWORD is our phone #, and then it tells you the phone #? He said "The cell phone #?" No the number you just called.
This was a guy who HAD to have WIFI before he could stay here..
OK, sorry, I'm chuckling. That's too much. Obviously too confusing.
I had to show another guest how to use the TV remote last night. But no one has asked for the WiFi PW in a week or so.
 
I wonder if you will ever know who uses it? Did you say you gave the guests their own netflix account? If so go on there online and see what has been watched. If they use their own you won't be able to tell. Like I say most people who use netflix have their own accts and will catch up on what they are watching.
But in other news, last night a guest called after 10pm, I answered it thinking it was an emergency. He says "What is the password for the wifi?" I said, out of curiosity where did you get the number you just called ? "On the sheet on the bed" well see the first line, it says WIFI PASSWORD is our phone #, and then it tells you the phone #? He said "The cell phone #?" No the number you just called.
This was a guy who HAD to have WIFI before he could stay here..
No, we don't provide a netflix account for them. Most folks it seems already have their own. There's also a ton of free streaming online you can do right from the network websites. When we were away recently, our dvr somehow didn't record the 2nd episode of Gotham so last night we just streamed it from their website.
We're still amazed at what's at our finger tips now that we have high speed internet.
 
I wonder if you will ever know who uses it? Did you say you gave the guests their own netflix account? If so go on there online and see what has been watched. If they use their own you won't be able to tell. Like I say most people who use netflix have their own accts and will catch up on what they are watching.
But in other news, last night a guest called after 10pm, I answered it thinking it was an emergency. He says "What is the password for the wifi?" I said, out of curiosity where did you get the number you just called ? "On the sheet on the bed" well see the first line, it says WIFI PASSWORD is our phone #, and then it tells you the phone #? He said "The cell phone #?" No the number you just called.
This was a guy who HAD to have WIFI before he could stay here..
OK, sorry, I'm chuckling. That's too much. Obviously too confusing.
I had to show another guest how to use the TV remote last night. But no one has asked for the WiFi PW in a week or so.
.
Yep
 
I wonder if you will ever know who uses it? Did you say you gave the guests their own netflix account? If so go on there online and see what has been watched. If they use their own you won't be able to tell. Like I say most people who use netflix have their own accts and will catch up on what they are watching.
But in other news, last night a guest called after 10pm, I answered it thinking it was an emergency. He says "What is the password for the wifi?" I said, out of curiosity where did you get the number you just called ? "On the sheet on the bed" well see the first line, it says WIFI PASSWORD is our phone #, and then it tells you the phone #? He said "The cell phone #?" No the number you just called.
This was a guy who HAD to have WIFI before he could stay here..
OK, sorry, I'm chuckling. That's too much. Obviously too confusing.
I had to show another guest how to use the TV remote last night. But no one has asked for the WiFi PW in a week or so.
.
Please... I can't get them to understand that digital cable remote for the life of me. I HIDE the TV remote, because all they need is the digital cable remote and yet... they find it and switch to analog instead of watching everything in digital! (I reset the TV back to Video, put it on the weather channel and it's all set. You put TV it turns on the TV. It even has a guide.
I'm almost to the point of disconnecting the analog cable altogether. Why am I paying for a digital box if they are going to watch the analog anyway. And every time I sneeze they remove another channel from analog anyway.
 
I wonder if you will ever know who uses it? Did you say you gave the guests their own netflix account? If so go on there online and see what has been watched. If they use their own you won't be able to tell. Like I say most people who use netflix have their own accts and will catch up on what they are watching.
But in other news, last night a guest called after 10pm, I answered it thinking it was an emergency. He says "What is the password for the wifi?" I said, out of curiosity where did you get the number you just called ? "On the sheet on the bed" well see the first line, it says WIFI PASSWORD is our phone #, and then it tells you the phone #? He said "The cell phone #?" No the number you just called.
This was a guy who HAD to have WIFI before he could stay here..
OK, sorry, I'm chuckling. That's too much. Obviously too confusing.
I had to show another guest how to use the TV remote last night. But no one has asked for the WiFi PW in a week or so.
.
Please... I can't get them to understand that digital cable remote for the life of me. I HIDE the TV remote, because all they need is the digital cable remote and yet... they find it and switch to analog instead of watching everything in digital! (I reset the TV back to Video, put it on the weather channel and it's all set. You put TV it turns on the TV. It even has a guide.
I'm almost to the point of disconnecting the analog cable altogether. Why am I paying for a digital box if they are going to watch the analog anyway. And every time I sneeze they remove another channel from analog anyway.
.
Just plain old TV here. But, yes, generally the questions come up because the guest has monkeyed with the remote. Switching from satellite to TV or pushing the buttons on the TV and putting it on the wrong channel. Yes, the TV is up there so you can't touch it. Sit down!
I am going to write up directions and glue them to the channel guide.
 
I wonder if you will ever know who uses it? Did you say you gave the guests their own netflix account? If so go on there online and see what has been watched. If they use their own you won't be able to tell. Like I say most people who use netflix have their own accts and will catch up on what they are watching.
But in other news, last night a guest called after 10pm, I answered it thinking it was an emergency. He says "What is the password for the wifi?" I said, out of curiosity where did you get the number you just called ? "On the sheet on the bed" well see the first line, it says WIFI PASSWORD is our phone #, and then it tells you the phone #? He said "The cell phone #?" No the number you just called.
This was a guy who HAD to have WIFI before he could stay here..
OK, sorry, I'm chuckling. That's too much. Obviously too confusing.
I had to show another guest how to use the TV remote last night. But no one has asked for the WiFi PW in a week or so.
.
Please... I can't get them to understand that digital cable remote for the life of me. I HIDE the TV remote, because all they need is the digital cable remote and yet... they find it and switch to analog instead of watching everything in digital! (I reset the TV back to Video, put it on the weather channel and it's all set. You put TV it turns on the TV. It even has a guide.
I'm almost to the point of disconnecting the analog cable altogether. Why am I paying for a digital box if they are going to watch the analog anyway. And every time I sneeze they remove another channel from analog anyway.
.
Just plain old TV here. But, yes, generally the questions come up because the guest has monkeyed with the remote. Switching from satellite to TV or pushing the buttons on the TV and putting it on the wrong channel. Yes, the TV is up there so you can't touch it. Sit down!
I am going to write up directions and glue them to the channel guide.
.
It still won't work. They never will read it. Wasted effort, if you ask me. :)
 
I went down the Ro ku stick path instead, tried it for a while ourselves, it's supposed to have 500+ channels available, but there was really nothing worth watching that we don't already get on our UK free digital service.
 
It's been a couple of months now and I have not gotten any calls for me to help. We keep the chromecast plugged into the tv and have directions in the room binder. I put a sticker on the tv stand that tells them to look in the binder for directions. on how to use the dvd/vcr or chromecast.
So far, so good!.
We do have Netflix for guests. We don't have off-air here, and don't subscribe to cable.
I sat in front of guest's TV with pad and pen, and wrote down each step, then added illustrations of which button, inserted at the appropriate point in instructions, then made a word doc. it is a full page of 14 point type. It gets printed out for each guest and set under the remote control. So far, no one has been confused. They only need help it the whole thing needs a re-set for whatever reason.
 
It's been a couple of months now and I have not gotten any calls for me to help. We keep the chromecast plugged into the tv and have directions in the room binder. I put a sticker on the tv stand that tells them to look in the binder for directions. on how to use the dvd/vcr or chromecast.
So far, so good!.
We do have Netflix for guests. We don't have off-air here, and don't subscribe to cable.
I sat in front of guest's TV with pad and pen, and wrote down each step, then added illustrations of which button, inserted at the appropriate point in instructions, then made a word doc. it is a full page of 14 point type. It gets printed out for each guest and set under the remote control. So far, no one has been confused. They only need help it the whole thing needs a re-set for whatever reason.
.
Skamokawa said:
We do have Netflix for guests. We don't have off-air here, and don't subscribe to cable.
I sat in front of guest's TV with pad and pen, and wrote down each step, then added illustrations of which button, inserted at the appropriate point in instructions, then made a word doc. it is a full page of 14 point type. It gets printed out for each guest and set under the remote control. So far, no one has been confused. They only need help it the whole thing needs a re-set for whatever reason.
Netflix on chromecast or just via a normal tv/blueray?
 
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