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Hi everyone,I've had a few recent last minute cancelations with request for future credit. They're not asking for a refund, exactly, but wish to use the $ they paid as credit toward a future stay. I'm inclined to maybe offer a partial credit for future stays in the near future- say within 6 months. What do others think, and what suggestions can you share?Thanks to the hive mind Jen
Hi everyone,
I've had a few recent last minute cancelations with request for future credit. They're not asking for a refund, exactly, but wish to use the $ they paid as credit toward a future stay. I'm inclined to maybe offer a partial credit for future stays in the near future- say within 6 months. What do others think, and what suggestions can you share?
Thanks to the hive mind
Jen
