Batting .000 with walk-ins

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Morticia

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In the past 2 weeks we've had about 10 walk-ins. All from Europe. Some with kids. Mostly couples. We're quoting them our OFF season rates, no extra person fees and they are walking right back out the door.
Not sure what they thought the rates were going to be, but they all seem happy when I tell them about the place that charges $85. I'd rather sleep in.
 
Really unbelievable. I suppose we don't know what they are used to paying in Europe at a Pension
 
Do you normally do better with walk-ins? We do so horribly that I often won't even quote them a rate, we just tell them we are full.
 
In Europe, b&bs are typically less expensive than hotels. You're getting the bargain hunters.
 
we just got marked down for value by a Spanish couple - they thought $126 was expensive! this is dead cheap where I am!
 
Do you normally do better with walk-ins? We do so horribly that I often won't even quote them a rate, we just tell them we are full..
Jon Sable said:
Do you normally do better with walk-ins? We do so horribly that I often won't even quote them a rate, we just tell them we are full.
The 2 weeks prior we had no trouble with walk inns booking at a $10 discount.
 
Do you normally do better with walk-ins? We do so horribly that I often won't even quote them a rate, we just tell them we are full..
Jon Sable said:
Do you normally do better with walk-ins? We do so horribly that I often won't even quote them a rate, we just tell them we are full.
The 2 weeks prior we had no trouble with walk inns booking at a $10 discount.
.
It's one of these weird rules... it's not about you at all, it's about them. Point them at the hotel that's cheapest and just let them go. We do it a lot with people in email and on the phone. We are too expensive for them, because their "value" is cockeyed, we send them down the line to learn what you get for cheap in the city. (It ain't pretty.)
 
Strange...because when I look for places I want to stay in Europe...NOTHING is CHEAP! Give them your price and if they don't like it, let them go. I wouldn't even recommend a place to them. Let them find it for themselves.
 
Strange...because when I look for places I want to stay in Europe...NOTHING is CHEAP! Give them your price and if they don't like it, let them go. I wouldn't even recommend a place to them. Let them find it for themselves..
You are going to the wrong places... or staying in the big cities :)
But you get what you pay for... the worst is like a Formule1 or etap. The hard Ikea like bed isn't us.
 
Strange...because when I look for places I want to stay in Europe...NOTHING is CHEAP! Give them your price and if they don't like it, let them go. I wouldn't even recommend a place to them. Let them find it for themselves..
EmptyNest said:
I wouldn't even recommend a place to them. Let them find it for themselves.
I can't do that. ;-) I should call the place I've been sending them to see if they've shown up there. They've all turned in the right direction.
Gomez wants me to send them where the rates are $100 more than what we quoted. I only do that if they're rude.
 
Just checked. The place I've been sending them is full tonight. Highest priced room is $76.
 
Strange...because when I look for places I want to stay in Europe...NOTHING is CHEAP! Give them your price and if they don't like it, let them go. I wouldn't even recommend a place to them. Let them find it for themselves..
EmptyNest said:
I wouldn't even recommend a place to them. Let them find it for themselves.
I can't do that. ;-) I should call the place I've been sending them to see if they've shown up there. They've all turned in the right direction.
Gomez wants me to send them where the rates are $100 more than what we quoted. I only do that if they're rude.
.
Morticia said:
Gomez wants me to send them where the rates are $100 more than what we quoted. I only do that if they're rude.
giggle
 
Strange...because when I look for places I want to stay in Europe...NOTHING is CHEAP! Give them your price and if they don't like it, let them go. I wouldn't even recommend a place to them. Let them find it for themselves..
EmptyNest said:
I wouldn't even recommend a place to them. Let them find it for themselves.
I can't do that. ;-) I should call the place I've been sending them to see if they've shown up there. They've all turned in the right direction.
Gomez wants me to send them where the rates are $100 more than what we quoted. I only do that if they're rude.
.
If I can't send them to a B&B, I send them to places that are cheaper... but always cheaper with a reason. Like the place up the street with the decor that I can only call early prison cell meets grandma.
 
Strange...because when I look for places I want to stay in Europe...NOTHING is CHEAP! Give them your price and if they don't like it, let them go. I wouldn't even recommend a place to them. Let them find it for themselves..
EmptyNest said:
I wouldn't even recommend a place to them. Let them find it for themselves.
I can't do that. ;-) I should call the place I've been sending them to see if they've shown up there. They've all turned in the right direction.
Gomez wants me to send them where the rates are $100 more than what we quoted. I only do that if they're rude.
.
If I can't send them to a B&B, I send them to places that are cheaper... but always cheaper with a reason. Like the place up the street with the decor that I can only call early prison cell meets grandma.
.
Jon Sable said:
If I can't send them to a B&B, I send them to places that are cheaper... but always cheaper with a reason. Like the place up the street with the decor that I can only call early prison cell meets grandma.
We send them to the cheap place up the road that we think does a decent job. We don't recommend the cheap place nearer to us because, unfortunately, they get very mixed reviews. If we aren't for them, our goal is to point them towards what might work better.
 
Worth.jpg
 
Strange...because when I look for places I want to stay in Europe...NOTHING is CHEAP! Give them your price and if they don't like it, let them go. I wouldn't even recommend a place to them. Let them find it for themselves..
EmptyNest said:
I wouldn't even recommend a place to them. Let them find it for themselves.
I can't do that. ;-) I should call the place I've been sending them to see if they've shown up there. They've all turned in the right direction.
Gomez wants me to send them where the rates are $100 more than what we quoted. I only do that if they're rude.
.
Morticia said:
EmptyNest said:
I wouldn't even recommend a place to them. Let them find it for themselves.
I can't do that. ;-) I should call the place I've been sending them to see if they've shown up there. They've all turned in the right direction.
Gomez wants me to send them where the rates are $100 more than what we quoted. I only do that if they're rude.
lol
 
We get call-ins instead of walk ins. The funniest one called looking for a room for that night. I answered her question that yes, we had a room with a queen and this is the price.... when she interrupted me and said, "Ok. Well, we were just calling to see if you had an opening before coming down and then told me goodbye. As she was hanging up I heard her tell her husband that we were full......I guess she didn't like the price I quoted her!
 
We get call-ins instead of walk ins. The funniest one called looking for a room for that night. I answered her question that yes, we had a room with a queen and this is the price.... when she interrupted me and said, "Ok. Well, we were just calling to see if you had an opening before coming down and then told me goodbye. As she was hanging up I heard her tell her husband that we were full......I guess she didn't like the price I quoted her!.
Duff2014 said:
The funniest one called looking...
Yes, funny! Easy to imagine her thinking, his, and where they spent that night.
 
We get call-ins instead of walk ins. The funniest one called looking for a room for that night. I answered her question that yes, we had a room with a queen and this is the price.... when she interrupted me and said, "Ok. Well, we were just calling to see if you had an opening before coming down and then told me goodbye. As she was hanging up I heard her tell her husband that we were full......I guess she didn't like the price I quoted her!.
One of these times, I'm going to just ask them how much they wanted to spend, if they wanted free parking, breakfast, etc. And when they tell me, just tell them honestly how far out of town they will need to stay to get it for that budget. I might be as much as an hour out of town...
 
We get call-ins instead of walk ins. The funniest one called looking for a room for that night. I answered her question that yes, we had a room with a queen and this is the price.... when she interrupted me and said, "Ok. Well, we were just calling to see if you had an opening before coming down and then told me goodbye. As she was hanging up I heard her tell her husband that we were full......I guess she didn't like the price I quoted her!.
Or she really did not want to leave home and only called around to satisfy Hubby. She probably said "See I told you everything would be full!". Heaven only knows how many other places she called and pulled the same routine. LOL!
 
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