*There is no smoking allowed anywhere on our property and out of courtesy to our neighbors,
we ask that you do not smoke in front of the inn or neighboring properties.
This one came about after a wedding in which about 30 drunk guests went out to the street to smoke and drink and the smoke wafted into our neighbors swamp cooler, she was not happy!
*In order to hold your room, all reservations require a deposit equal to one night's room and tax or 50% of stay (whichever is more). Cancellations with less than 3 weeks notice are non-refundable unless we can re-book the room(s).
Changed this from a simple authorization only, due to losing too much $$ over large group and multiple night stay cancellations.
Regarding cancellations: I had a guest from Europe tell us that if he booked a room and had to cancel, he would not expect a refund, no matter how far in advance he booked (apparently it is not customary where he is from) and he also gave us his opinion that we should not refund moneys, because we "have already sold the room and who else in the business world has to work twice for the same dollar?" He's one of our favorite guests, obviously!!
Guests not included in original reservation require a minimum 48 hr notice.
Additional guests without reservations are subject to $50 fee and must be present at check-in.
This one is due to a girl bringing her boyfriend along on a family trip, did not notify us about the add on and we did not find out about him until I saw a man in the hall late at night-when I knew I had a full house of women only, scared the beejezuz out of me!
No pets, certified guide dogs excluded. We do not accommodate guests who plan to leave their pets in the car during their stay.
This came about from a guest who showed up with a reservation, knew we did not allow dogs and brought the dog anyway and planned on leaving the dog in the car. It was going to be 15 degrees that night and we told him sorry, you need to find another place. The guy instantly turned into another person, cursing my husband with everyname in the book! That's when the "right to refuse service" took place.
I could do a novel on changes we've made for weddings here at the inn...You wouldn't even believe the stories ...But alas, I cannot divulge...