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    FB "Community" pages

    From reading various articles and help responses on FB, I get the impression that anyone can create a community page (not sure if that's accurate). So I emailed my friend to ask if she created it (which I didn't think she would have, but you never know). Turns out, she hadn't - but when she went...
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    FB "Community" pages

    Hope this is the right part of the forum. It's always something. We had company this past week - friend/family company, not paying guests. I get up this morning to see my dear friend has "become" a fan of our place on FB, which I think is weird since she was one of the first to join/like our...
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    Accommodating extreme guest needs

    Not on topic, but love your sig.
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    When they don't tell you something's wrong(!)

    Okay, wow. First, it didn't have anything to do with critters. Jeepers - I'd have made for the hills myself. Okay, maybe not, but DH might have had to peel me off the ceiling. Second - <SIGH> I really can't think of a way to share. I'll have to come back inncognito. Third - as far as our policy...
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    When they don't tell you something's wrong(!)

    Okay, let's see: We have a 48 hours notice policy for reservations, and we don't take walk-ins at all. They added the day onto the front of their stay. They called asking if they could less than 48 hours in advance. IOW, let's say the reservation was for a Saturday night, and they called...
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    When they don't tell you something's wrong(!)

    This weekend we had what seemed to be the guests guests ever. At the last minute they requrested an extra day, which is against our policies, but we made an exception and were glad we did. So sweet, so appreciative, ***very*** quiet - we had to look in the parking lot to see if they were here...
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    Requests for King size vs Queen size Beds

    We are small (and new, remember). 4 rooms, 3 kingsize (the fourth room is two twins). After reading here & other places (mostly books), we went only with kings. Our rooms are quite large, so that's not an issue. I can't say that we are gettin gmore business with kings since we started with them...
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    Closets?

    Two room with closets; two room without, so those have armoires. All rooms have a dresser, although they're on the small side.
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    Going Bananas!

    I don't peel them when frozen - I just let them defrost, cut of the end, and squeeze the liquid mush out. Basically, all ready pureed. Don't get me wrong - I'd rather peel & freeze. But if I'm in a hurry, I toss 'em in peels and all and don't worry about it.
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    Had to happen sooner or later

    Morticia, for future reference, there is a place in settings where you can type in people you never want to find you - as in, they seach for Morticia Addams, and they will only find the Morticia Addamses who are not you. Ask me how I know Anyway, it saves you the grief of repeatedly ignoring...
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    Conshohocken, PA?

    Not near there, but congratulations!
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    Online Reservations and DNBAs

    How do you handle this? Some one books online who happens to be on your DNBA list. Do you email/call and cancel? What do you say? The online calendar was out of date? Sorry, we can't face having you stay here again? Obviously, this isn't about the folks who WON'T come back - it's the ones who...
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    SEO resource suggestions...?

    Thanks. Off to check it out.
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    SEO resource suggestions...?

    Here I am asking for help again. Only because everyone here seems to have a really big clue. Oh, and is also gracious, generous and helpful (). Innspiring is where I came across the title Don't Make Me Think, which was IMMENSELY helpful. Now, since I was so resourceful in coming up with that...
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    lactose intolerant guest

    A few thoughts here. Two of my three kids have a milk sensitivity (think non-death allergy), so I've been then in plenty of recipes. Theirs is protein based (whay & casein), not lactose. In baking, I have seen transparent results (can't tell the difference) when using soy, rice or almond milks...
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    Programmable Locks

    Thanks all. Will check out some of those options. FWIW, the front door lock is a Schlage. The interior lock is another brand (can't remember off hand), but we got that brand intentionally because they sell a tool so you can rekey the locks yourself. The innkeeper quarters are accessed through...
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    Programmable Locks

    Joey - with the lock on the front door, the code releases the knob so you can manually turn it and thus retract the deadbolt (just a quiet "snick"). The interior door lock has a motor that moves the deadbolt in or out. It's teh motor noise that I find loud. The directions didn't appear to me to...
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    Programmable Locks

    Thanks - I am going to back to DH with these comments. JB - we have actually have two different types of programmable locks we're dealing with here - one on the front/main door, the other on the interior door. The front door lock sound similar, although not identical to what you describe. And...
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    Programmable Locks

    We are currently installing locks to our private space (locks we can secure from the outside of the space - the previous locks were just privacy locks). One of our indoor entrances will use a programmable lock. We had planned to put these locks on the guest rooms also. Currently the guest rooms...
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    Toll-free number?

    Good thoughts, here. We do not have one (we're pretty spankin' new). We decided against it because it seems "everyone" either has a cell, and/or bundles their services at home so had unlimited long distance, and/or has VOIP, so long distance is a non-issue. BUT - I recently had to pick DH up at...
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