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I have finally made it back to this site and hoping to get info of suppliers who do amenities like shampoo,conditioner soap etc with your B&b name on them. Any info would be helpful. I have been nursing as well and with the B&B its been challenging--was offered a great job and did consider...

Well I finally had my first last minute cancellation(less than 24 hr.). It was a special Valentines package and I had bought special things which really was not that big a deal however it still ticked me off. He e-mails me and said that unfortunately they could not make it and please do not...

Hi again-- Just wanted to let you know that we ahve our first guests arriving tomorrow evening and we are thrilled. because they are our "first" we decided to offer complimentary wine and chocolate fondue with fresh fruit as a welcome. We also got a booking from 9 ladies who want us to do a...

My husband and I owned a healthclub for 12 years and a restaurant for 5. We have seen our share of cranky people. Sometimes it was really hard not to blast them but we bit our tongue and said over and over in our head the customer is always right. Well we are not taking reservations just yet but...

Do you use formal registration cards? Where could I find a sample? Its a great way to keep info and maybe birthdays of patrons etc.

I am working on my brochure and doing it simply ina rack style. What would be the most important info besides the obvious--location--should be included. I want it to be very casual and inviting. Any suggestions are helpful

Our B&B will be inspected next week and I am really nervous. We are trying for a 4 star rating and there is a lot of criteria to abide by. Is the rating system strict in the US?