Search results

I am wondering what you decided to do? How did it turn out? What did you learn from this experience that you would like to pass on to the rest of us?

Yes I know the bar you are talking about. The one were you have to exchange your cash for "tokens" to buy drinks. They sell them in lots of for example 3, then charge 5 tokens to buy a drink so you end up buying more tokens then you need to actually buy the drink. Of course you never use all the...

I have been to Sandals Negril. I loved it. The large amount of Honeymooners floating each other around in the pool is a little stepford wife-like for me. You will see what I am talking about when you get there. But after a few of those bananna drinks you won't even notice. I loved Negril Beach...

yes . a BOWL . I am sorry I was typing one handed with an infant on my lap. The other thing I do is run vinegar through the coffemaker (of course if you don't have those in your rooms this won't work). It works double by freshing the room, and cleaning the coffee maker. When you run the steaming...

Great advice from Markie on the Volcanos National Park. I heard that the cruise ship goes by at night and the captain will spin the ship around from side to side so you can view the lava going into the ocean at night. I have thought about taking the cruise many times just to see that! I also...

Aloha, We are commerating our 50th year as a state. There are going to be parades and cultural demonstrations, hula lessons, etc. The independence part is a very touchy subject here - Maybe KnB can help shed some light on that. I am having a hard time coming up with a way to explain the...

I have that problem too. I know it may sound wierd but a bown of white vinegar does the trick for me.

I have a feeling your guests may not be telling the truth about thier flight being cancelled. The reason I say this that when a flight is cancelled the return is not automatically bumped back a day - is it? Any way I agree with Mr. Toad. You should think about negotiating for the last day. Even...

I never said you weren't doing fine! I just think that guests don't realize the amount of effort we put into our business. I think you are too defensive. Maybe instead of honest feedback you really only wanted sympathy. Be sure to let us know in advance which you want before you start a thread...

The payment is received in full 60 days prior to arrival, or if it less than 60 days prior to arrival we take payment in full - so we have all that taken care of in advance. I have had guests who change thier dates by a day or two and I have no problem adjusting the reservation as long as I have...

First it all depends on how much I paid for the room. 1. I appreciate a clean bed with white linens. I always marvel at how they can get that stuff so clean. 2. Coffee maker (with coffee) and hairdryer and small fridge. (I have a young child) and a balcony or a window that opens. 3. Everything...

Like you said we do have to adapt to survive. Meaning I would rather not hold space for someone who is not serious. I would rather rent it to someone who is really going to use it (or pay for it). Yes Hawaii is different than other locals. Just like Podunk Texas it different that Hawaii. I think...

WOW! Bath and Body hand soap? I hope its bolted down! When I splurge on that soap I develop a temporary hand washing fetish

It sounds like pro-active to me too. I friend of mine who also runs an inn actually sent someone a bill for ruining his towels with proactive and they paid it.

This is our everyday policy. We only have 2 rooms and cannot afford a last minute cancellation. We have not had any issue with our cancel policy. I have never lost a booking as far as I know due to our policy either. We also require payment in full 60 days out. I can not tell you how many times...

We just have a little sign outside of the door that says "Hawaiian tradition, please remove your shoes, Mahalo" and a little blurb in the welcome letter about it traditional, cleaner and relaxing - you know leaving your outside shoes outside sometimes feels like you are leaving your troubles out...

Tipping (when it happens) always happens for me in the least expensive room we have. Never once in the more expensive room.

Our cancel policy says that if you cancel your payment is non-refundable less than 60 days prior to arrival unless we are able to rerent the space.

11.47% - 4.167% sales tax plus transient tax

You go girl !! Hotels make you give them notice, usually 48 hours. I think you will find that people expect that because they know you are running a business.