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We are starting that discussion with the owners about help. Poor C (other IK) hasn't had a day off in over a month and the next break in the schedule isn't until 8/5 for one day (if that's not taken). There is no room for additional washers & dryers in the apt. But, now that you mention it, I...

Good points. I was trying to play nice I know they won't come back, I was just using that line as a way to show that we can meet specific needs if people tell us what they are. I have people ask me for a quiet room and I can direct them to the ones that are quietER, but also warn them of...

I missed the most important part!!

I like Maddie's idea of a joint email introduction coming from previous place. There is an implication (and maybe a formal agreement) that email information will not be distributed or sold I think some guests might get miffed to find that their info was shared.

Have you developed a routine that maximizes your effectiveness and time? There are only two of us on the weekends, 8 rooms. It takes hours to get the kitchen and dining room back in order. Of course, if everyone leaves, it takes all day (and sometimes the next) to get the rooms and common...

Ok, here's my response draft #1 - Thank you for choosing to stay with us on your travels through our area. We are pleased that you enjoyed our breakfast and our fantastic location in the heart of downtown. We are fortunate to have such a wide range of excellent shops, dining and...

You and SM101 are on the same page with that. I usually serve bacon with my sweet dishes, but I'm not convinced that would work beside this. Will have to think more about it.

Biscuits & Gravy is a big deal in the south. I make an excellent homemade gravy that guests swoon for. I would definitely let them know that it's a sweet take on it. It would be cruel to trick them into thinking otherwise. I think I'd get some bad reviews from that (and I might not blame them!)

Oh, that sounds very yummy. Didn't think of chocolate! Great direction, thanks!

That sounds interesting! Never done a compote before, will have to look that up.

LOL - yes, you have a point there!

I was brainstorming today about a new recipe. Kinda a twist on strawberry shortcakes. I've been trying several different biscuit recipes trying to develop just the right one to be proud of and thought about putting fruit and sugar in it. Like folding frozen strawberry chunks in it. After...

What brand is that? I have a friend who owns a B&B in neighboring town. She has a foreign gas oven that is always hot & ready to go. There are four doors/compartments each with different temperatures. There are certain things that she cannot bake simply because her over doesn't work right...

No, I don't think we do.

I use the GF to grill squash and zucchini with olive oil and S&P at home. It turns out very good. I do get grill marks. I would worry (since you can't control the temp) that the sweet juice might burn. But I think it's a great idea you should try (and I might even try it too!)

Great response, BH!

So, funny coincidence. We had our health inspection today. Other Innkeeper asked her to check that room for smell and (as we expected), she said there was no smell. Should I mention that in my response? We got a 100% BTW

The dogs you saw were my own that I brought from home so y'all could meet them. There are definitely no animals on the premises. I can't ignore the cat urine comment. I have to address it. If I do not mention it, it will imply that I know it's a problem but have no solution or comment.

I know there's been alot of review venting lately, but we just got a doozie ourselves. I have to wait a few days before I respond. We've NEVER gotten a 3-star review. This girl was so blah, that we don't even remember them from a week ago. Preppy, yuppies from PA, just passing through...

Funny the other Innkeeper said last week that she bought store brand because it was $3 cheaper. Guests raved. They don't rave about the name brand stuff. We're serving store brand all weekend.