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We have six guest rooms and can sleep up to 18 people. We have done the breakfast in the room before, but that only really works with the romantic stays. The normal folks want to eat together and meet each other.

We do two seatings at breakfast (8 a.m. and 9 a.m.) and not many folks ever want to eat at the later seating. They all want to eat at 8 so they can "get an early start" with their hikes or skiing. The problem is that the 8 a.m. crew does not get up and leave to start those hikes and skiing...

We consider ourselves a sustainable business that tries to implement green initiatives within our business wherever we can. We just received a guest comment that they thought our bath products (toilet paper and facial tissues) are "entry level" and we should upgrade our quality on those items...

This is a good point. I really felt like we had explained to them the check-in time policy. Unfortunately, we can't lock the door because other guests were coming and going to start their day. When the early arrivals came back, I was in the laundry room and found them walking down the hallway...

So this morning, just as we were shaking hands goodbye to Room #4, the new Room #4 stepped up right behind them ready to check in. We almost started laughing because it was like "Old Room 4, meet New Room 4. But New Room 4 didn't like that their room wasn't ready for them. (It was 10 a.m.)...

We just approached the restaurants and they created the drink coupons. Then when the guest turns them in for their complimentary cocktails, the restaurant keeps track of them and records how many guests we have referred over the course of the season. It's a nice partnership.

We are working on adding value to guests stays rather than doing deep discounts. We offer all the usual- free parking, free wifi, dogs stay for free, hot tub, guest robes, spa bath amenities, big breakfast, afternoon homemade treats, wine and cheese gatherings, concierge services, etc. We also...