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  1. Silverspoon

    Method to avoid breakfast no-shows?

    DH does the check in. Part of that process is detailing breakfast times, allergies etc. He makes a point of letting them know that we begin our prep the night before to have a 3 course, complimentary breakfast ready to serve them when they sit down at 8:30. If they know they will not be at...
  2. Silverspoon

    Day off in July

    Momma, I can totally relate...We lived that 155 days straight for a couple of years, doing all the work ourselves. This summer, in the 4th year of gradually winding down, we have been able to relax. We operate at about 30% of where we were in 2013. We have resisted the OTAs, maintained our...
  3. Silverspoon

    Guests who steal towels!

    We lose a wash cloth now and then but recently some one took a brand new beach umbrella. That is a rare occurrence, fortunately. Had to run out yesterday to by 2 new ones for incoming guests. That makes me sad....keep hoping that they just forgot it was in the trunk of their car. But how do...
  4. Silverspoon

    Day off in July

    And I swear that the political climate has driven a wedge between the southerners and northerners within the country. We usually see a lot more southerners escaping the summer heat and humidity...this year, not so much. We have our first two couples from NC for the season, arrived yesterday...
  5. Silverspoon

    Hitting Max

    Which one sold it?
  6. Silverspoon

    Knocking the Wind Beneath My Wings

    This is one DH would have to handle. I would have said I need to speak to them in person, gone to their room with camera in hand and asked them to show me what was "dirty". I would have documented the condition of the room and been happy to show them to the door. We do not refund for early...
  7. Silverspoon

    Hitting Max

    3 day hole = 3 days off to recoup and recharge!
  8. Silverspoon

    Hotellook and YouTube Marketing

    All of this OTA nonsense makes me so glad we have been able to maintain our brand by not jumping on the OTA bandwagon. Although it would be a struggle to be found because of all the air, bk-ing, x competition, at least we are not losing guests because we have discontinued OTAs who continue to...
  9. Silverspoon

    Day off in July

    Hmmmm, I hesitate to say that the political climate in the USA right now is...how shall I say....uncertain? We had one Canadian couple book this summer. When they got here they said that they would have cancelled if they could have to avoid the current "lack of appreciation for foreigners"...
  10. Silverspoon

    Renting out an entire small house

    We are set up much like you and have been successful running 2 suites in the main house and a stand alone 800 sq ft cottage on our property for 28 years. The cottage only has one bedroom and we only rent it to 2 adults. No kids, no pets. That helps considerably cutting down on the amount of...
  11. Silverspoon

    Greetings New Friends, and potential lifesavers

    Welcome, Innthewoods! We all need a steam valve and sympathetic ear...you have come to the right place. We are a small B+B (2 suites and a cottage), full service, breakfast, high end in a coastal community of southern NE. This is our 28th year here and we are winding down by spacing out our...
  12. Silverspoon

    Summer Pictures

    Took a stroll to the landing that is part of the National Park we live in. Just. So. Peaceful!
  13. Silverspoon

    New user introducing herself: notAgrandma

    I will echo the Welcome given by others to all the Newbies. Sorry I am late to the post...it's July. DH and I have a Historic Home in a National Park in coastal New England with 2 suites and a cottage. This is our 28th year and we are beginning to cut back by limiting our season and...
  14. Silverspoon

    Original family visits

    How wonderful! We had much the same experience ourselves and continue to have family members of the original owners stop by now and then. Have them write down some memories for posterity!
  15. Silverspoon

    A little insight into the whole Gluten Free, I'll have a cookie, thing

    Trader J's makes a nice whole grain gluten free bread that has the texture of a rustic loaf. My guest loved it. It also made great French toast. Do you have a TJ near by?
  16. Silverspoon

    Ditzy redux

    This is not our first rodeo and we have things buttoned down pretty well. So we thought. Summer crowd has arrived. Couple 1: They were told several times, and it is clearly posted in the room: Complimentary hot breakfast is served at 8:30 and is available until 9:00. Continental breakfast...
  17. Silverspoon

    Help! I under-charged a guest!

    Got it!
  18. Silverspoon

    Help! I under-charged a guest!

    She Undercharged him so a GC would really be an additional gift.
  19. Silverspoon

    Last minute reservation

    Welcome aboard! We are also a 3 room B+B. I will echo what others have said. Stock fruit juice, frozen fruit for fruit crisp (also p-remade topping which can be frozen), maple syrup, frozen bacon or breakfast sausages and frozen butter. We always have coffee, tea, milk, eggs, flour, sugar...
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