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  1. Cbz

    Tours & Travels Scam

    Dear Sir/Ma, We represent White Travel &Tours Inc, A company based here in the united kingdom and we deal with different organizations. I have just received a request for a regular Conference Meeting from our Corporation headquarters and would be sending a group of 4 person from one of...
  2. Cbz

    "Your reservation system is not working"

    The term "Sold out" makes more sense for them than the red highlight or a pop out like "No rooms available for the dates chosen by you/partial availability
  3. Cbz

    "Your reservation system is not working"

    It doesn't matter. Got a house? Got a spare room? You got your approval! It's as simple as that Central scheme got silver & gold listings. Silver = Basic, Gold = Facilities such as refrigerator, washing machine etc. We are approved by the State Govt. ["home stay"]
  4. Cbz

    "Your reservation system is not working"

    The thing is, the authorities have no concept of a home stay/B&B here. Even though they introduced the "Himachal homestay scheme" to promote rural tourism, the idea of this concept just doesn't get in their head. We are more often than not considered as a "cheap alternative to hotels". [To be...
  5. Cbz

    "Your reservation system is not working"

    Nah, we are just given a pre-set rate. I got mine at 56-61$/Day. I can charge below it but not above it. It depends on us what amenities we give in that price. Of course not everybody follows it; some advertise their homestay as "homestay hotel" or "homestay resort" as a cover to charge more. I...
  6. Cbz

    Marketing Cost

    I am not running 100% full, even though i just got 3 rooms. Our place is away from the city centre & for most domesitc travellers, city centre is the only point of interest I do have a website, but i don't spend anything extra for getting listed in paid directories, apart from the commission...
  7. Cbz

    "Your reservation system is not working"

    Trying to reason with them is not the best way out here sadly. I guess the term B&B/homestay sends out wrong signals to them, expecting a royal treatment and paying peanuts
  8. Cbz

    "Your reservation system is not working"

    I cannot do that here. I got pre-set rates fixed by the authorities & can't charge more than that even if i add/subtract certain amenities [56-61 US$]. I have stopped describing the sets we have. Saves us the hassle of answering ultra stoopid questions over the phone, like the one you mentioned
  9. Cbz

    One of those days... a WTF Moment...

    My name has the same misconception - "May we speak to Ms. Shivi"... oh noes, its Mr. Shivi!! Actually we have the same "WTF" moment quite often esp wrt toilet paper rolls. 5 gone in 2 days or 7 out in 3! & the same goes for liquid hand soap sometimes. 250 ML emptied in 1 day!! The only...
  10. Cbz

    "Your reservation system is not working"

    That sounds wonderful, am gonna put that into practice! Ty!
  11. Cbz

    Marketing Cost

    How much do you all spend marketing your B&B directly? I am spending 0, nothing, nil! The only marketing price that i pay is the commission taken by booking sites which is fine since they are taking money out of a confimed booking.
  12. Cbz

    "Your reservation system is not working"

    ..... And that's when the fight starts!
  13. Cbz

    "Your reservation system is not working"

    How do you tackle guests calling up to give them your "alternate price" after saying - "We do not need complimentary breakfast, we do not require pick up & we also do not require Satellite TV or hot water geyser"? Emm, err.. mhm, duh
  14. Cbz

    Self contained Unit/Apartment

    They move in and out of India more often than i get out of my house lol. So am sure they are used to the water quality. At the moment, i am only concerned with meeting or beating their expectations. I was really unsure of the food stock but thanks to you & copperhead I feel i am on the right track
  15. Cbz

    Self contained Unit/Apartment

    Thanks, i was unsure about the food part of it! So i will just put some welcome cookies & juices & soft drinks like you suggested. It is a legit booking. Seems the person works for the British Red Cross, has already deposited the booking amount in INR in Bank & we have been talking over the...
  16. Cbz

    Self contained Unit/Apartment

    I haven't given them any details as yet.
  17. Cbz

    Self contained Unit/Apartment

    It will be our pleasure to host you. @ The topic - We are currently rated 1 Star here [there is nothing below it hehe ^.^] because there is no concept of B&B/homestay or its rating in India. It's just hotel , hotel eveywhere. But we are fine with it, keeps guest's expectations low. Ok, What...
  18. Cbz

    life of a single innkeeper?

    Warm welcome from India! This may not be to everybody's likings but I used to play some online games to help myself get over the loneliness aspect. Yeap, being an innkeeper is a full time job & I agree with your point - Grass is always greener on the other side. Heck! My own close friends think...
  19. Cbz

    Self contained Unit/Apartment

    Thanks for all your suggestions. I am planning to throw open 2 of my other properties/self contained apartments soon & start advertising them. Apart from the points we already discussed, i need your advice on the following: 1. What is the standard occupancy, if any, for apartments? 2. Is it...
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