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Bed & Breakfast / Short Term Rental Host Forum

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  1. H

    Phone Calls

    We have been getting a lot of wacky calls at all hours since we started showing up on GPS. Most of the callers don't even know what a B&B is. In the past month though I have gotten a few strange calls from folks that had seen us on B&B.com. These people were looking for nightly rates that...
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    How late could i be a walk-in at your place?

    Officially we don't accept walk-ins. Of course we do make acceptions such as when an other innkeeper calls to tell us that they have sent someone to our door. Typically we don't answer the door unless we are expecting a check-in, but we do have our telephone number at the front door. As far as...
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    One thing you learned from YOUR STAY at another inn that you have implemented?

    We also use the wooden hangers. An yes some of them disappear, but our local Home Despot frequently has them really cheap (a little over 50 cents each).
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    My Value Added Theory...

    We get a lot of wierd calls. We also get them at wierd hours. I always answer the phone, because more often than not if someone staying with us has a problem they end up calling our main number. I attribute most of the wierd calls to callers seeing us on their GPS's or I-phones and not...
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    Health insurance, can you afford it or will it break you?

    Back to the topic of affordability for innkeepers or any other small business for that matter.... We have a Health Care Saving (HSA) plan which for us if affordable. the plan has a very high deductable which is covered by the tax deductable savings account. When I had another business with...
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    Renewal BBonline vs Bedandbreakfast

    .....what also burns me up are all the B&B's that show up from here to Timbuktu for our city's page on B&B_com. For a potential visitor without a whole lot of knowledge of our area it is really overload.
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    Renewal BBonline vs Bedandbreakfast

    I was at a Silver level before. B&B_com has very high rankings for our best keywords here too. That and since Google added the business directory there are fewer spots for the 1st page or organic search listings, bumping us to the top of the 2nd page most of the time. ...what burns me up is...
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    Renewal BBonline vs Bedandbreakfast

    A couple of months ago my wife was belly aching that we should drop B&B.com. Instead I bump up to the platinum level and added the link to our reservations program. I wasn't going to drop them, but since then they have gone from #5 to #1 for me. BBline brings in far less traffic for me as...
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    Donate donate donate

    We generously discount a prepaid 2 night stay to a Charity in one of our feeder markets. They pays us in advance and then auction the stay off as a package with items that locals in their city donate. This has worked out well for us and we have had word of mouth guests stay with us as a direct...
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    Charging for the extra person

    We charge $49 for the extra person.
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    complimentary soda and bottled water??

    Yes, soda's and a water dispenser with cold and hot for tea's. The soda's are mostly wiped out when friends and family drop by.
  12. H

    Would you drop a B&B directory even though all of your competitors are listed?

    Yes, I would drop a directory in a heart beat if I am not receiving any traffic from them. Another thing to consider on the big directories with lots of competition from your city as well as from far and wide on your city's listing is to sign-up for the lowest level if there are few B&B's...
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    What is the nicest thing a guest ever did or gave you out of gratitude?

    I don't remember the exact amout but we received a tip of over $500 and a very expensive gift basket for my dog that arrived for Christmas. Another guest gave us a very nice gift that cost over $200.
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    Google Local Business Center has New Info

    I also ran across this a couple of days ago...If I had visited the forum I would have seen it sooner. Any idea if naming photo's to be uploaded with keywords will help your ranking?
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    Inn Videos

    The company is owned by an B&B owner and a former B&B broker and I think another partner. When I checked last year the cost to produce the video along with posting it on their site was very reasonable, but out of my budget at the time. In fact I had previously received a bid for a short HD...
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    Facebook and your B&B

    Are you friends with anyone who has a big following on Facebook? Our coffee roaster Blue Smoke, who by the way has great coffee, mentioned our B&B on his FB page and suddenly we have quite a few fans. We have had bookings from his mention of us as well as from other local businesses that have...
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    AirBnB - What can WE do about this?

    Looks like I have a couple in my area. There are also some listed on VRBO. These illegal businesses don't pay sales tax or occupancy tax. I for one would rather see guest to my town stay at a hotel, that way the taxes would be paid. In these days of shrinking tax revenue I can guess that our...
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    SEP businesses

    These companies call us all the time. The search terms are always some less used terms with cheap placement. You can do this on your own. At times I have run with well over a hundred terms 24/7, just set your max bid really low and maybe increase it a little for certain terms with a higher...
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    Making directory renewal decisions

    I also get the same off seasons questions. In the off season I close out my least expensive rooms until the more expensive rooms book. It's not cost effective to have the room/s with the lowest rates as the only room occupied. This year also seemed to be colder than normal, so if we did not...
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    Affordable Online Reservation Systems

    I'll be taking a look at different options in the 3rd qtr. It sure is nice to have occupancy/revenue data at one source yr over yr. Is it pssible to upload past occupancy data from SuperINN to Rezovation?
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