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  1. Generic

    Mattress Questions

    We buy local. One was so hard, we had to buy a topper for it. But there are a few important rules... If you want them to have *** in the beds, springs! If you want them to not have *** in the beds, memory foam. Generally one level below firm, often called plush or medium-firm. Mattresses with...
  2. Generic

    Reservation Software

    I need the ability to handle more than one language. I'm using ReservationKey. Most of the other software that I was offered was English only.
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    Hello from Wales!

    Ah... but their BOTS don't read. So if you have a Discount Code box, write on that page... Enter the code "BOOKDIRECT" for 10% off. The bot... can't do that :) There is also the parity rule that says that it has to be the exact same thing. So if you offer a different package, they can't...
  4. Generic

    Hello from Wales!

    Welcome. Nice website. But you may want to have your best rates on your website instead of "call". Since some of us... won't call. One is that we pay for International calls, and of course, the hours are different. but also it's a lot less work to take a reservation online than on the phone...
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    Thinking of our friend, Generic :-)

    Yup. It's over now, but yup.... The thing is, for a few bucks, they both do delivery :) And yup... the government is our weed dealer. And no gummies. Nothing that looks like candy or will appeal to kids is allowed at all.
  6. Generic

    Back to Daily Cleaning? Neatening? Yea or Nay?

    No matter what, I still have to do shared bathrooms daily. So far, we aren't taking single nights, even if it's a hole. I'm contemplating it, but it will be with a significant up charge, but really do I need to bother? The duvet covers are a little extra work, especially washing them.... fine...
  7. Generic

    Back to Daily Cleaning? Neatening? Yea or Nay?

    So... are you going back to a daily clean up? Just a quick make of the bed and clean the garbage? You are you keeping it like Covid, only before/after a stay? I'm not sure what to do? I have to decide by the 1st of May. What do you think guests want?
  8. Generic

    Guest of the Day

    And this is why all my TV is now via the ROKU stick. Cuts out 90% of the buttons.
  9. Generic

    Registration / Guest Paperwork

    I use RK and it's emailed form. They get it in email. They click on the link, click agree and then it sends them the door code. Works like a charm.
  10. Generic

    Budget Friendly Bedsheets

    Threshold (Target) performance sheets, Better Homes and Gardens (Walmart USA) performance sheets, or Hometrends (Walmart Canada) performance sheets. 400 TC sateen sheets treated for wrinkle-free in 100% cotton. JCP version is called Wrinkle Guard 400TC. Likely all the same exact manufacturer...
  11. Generic

    What To Do And How To Price...

    The room with a queen... can really only fit a queen. I'm not even sure if we could put in a wall bed instead. It's tight. The king room is very large. Definitely can't fit a sofa bed. The daybed can actually open to a short king (2 inches short). We just never sell it that way anymore. That...
  12. Generic

    What To Do And How To Price...

    Well, just to give people an idea of the large room, I made a generic floor plan. The windows aren't right, some of the exact dimensions aren't either. It's a king bed and a daybed. The chairs sit against the radiator with the coffee table and the TV above it. The desk is in the space of the...
  13. Generic

    What To Do And How To Price...

    We are trying to decide what to do with two rooms: Let's call them room "Suite" (A & B). So Room Suite has a door with a private lock. But A & B each have a door with a private lock A: King Bed, Single Day Bed. Two armchairs with coffee table. One long desk with two seating chairs. B: Queen...
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    Dealing with Fraudulent Bookings

    We regularly tell anyone trying to reserve in email that they must reserve online via our reservation system. That usually ends it. I had one this week send me a request to pay by cheque. I declined, told them to reserve via the website. They emailed back with detailed information on the cheque...
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    Dealing with Fraudulent Bookings

    Look at the TO: line, are you listed directly, or are you part of a BCC? Is the booking usual? More than one room? Longer period than a normal stay? Are they giving you a reason that you didn't ask for? I won't ever take a full pre-paid reservations. We take a deposit. That usually deters...
  16. Generic

    Tis the Season - For Chargebacks

    We had two bookings in Europe for the Summer of 2020. One was for a single night, the OTA cancelled the reservation and tried to pocket the money. We discussed with MC and followed their instructions and filed a chargeback on the day or arrival for the reservation. The other booking was for a...
  17. Generic

    Only important to me … are minimoos still a good thing?

    There is always syrup of ipecap, if you can get it. Or lactulose syrup. Both of which will tell you who the culprit is, quick enough. The lactulose syrup will probably give you the most satisfaction, of course.
  18. Generic

    EV Chargers - anyone else installing these?

    We have two Tesla chargers. They gave us the chargers for free, but we had to do the electrical, which required a special box to ensure that it doesn't pull too much from the house, since the house has 200 Amps and there is no way to increase it. But for the life of us, we can't get them to put...
  19. Generic

    I LOVE Bank Mergers!

    The Irving Family owns a lot of land in Canada as well. They are in the oil business, but they also do wood/trees, which is why they own vast tracts for land. Don't know about the US, but in Canada, they have to plant when they cut. They hire students for summer works who just go around planting...
  20. Generic

    I LOVE Bank Mergers!

    Actually, he isn't. The largest private landowner in the US is John Malone with 2.2M acres. Gates owns about 0.3M acres, which puts him at about 35th, but Bezos is about 25th. Ted Turner is 3rd but it's used for grazing the largest private bison herd in the world. The Simplot family is 22nd...
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