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  1. Tom

    clawfoot bathtub

    Buying really heavy stuff used, online can be a shipping problem. Really only works if the $/pound is reasonably favorable. Building the Inn, DW bought a mammoth side-by-side fridge from a bankrupt contractor in Orlando, a continent away. Pennies for the fridge, but $800 to ship. I didn't...
  2. Tom

    Cancellation Policy

    Echo the other comments. We are 10 days standard: we re-book or you owe. As a practical matter if someone sounds cool, we will cancel, no fee, or more likely, offer a rain check to a future visit. Someone booking inside the 10 day window gets a day or two to change their mind, seems fair if...
  3. Tom

    When the innkeeper is sick

    Very sorry to hear! Glad you have back up, hopefully you'll be soon recovered.
  4. Tom

    Realistic Expectations

    This is the creepiest post I've seen on this site ...
  5. Tom

    Astoria Oregon Odd fellows Hall Wins Grant

    Congrats! Glad to help
  6. Tom

    Breakfast

    Gomez and I have become machines for making breakfast ... think: the Terminator with a frying pan.
  7. Tom

    Breakfast

    About year 5 of 10 I started serving all breakfasts deconstructed. It's a lot more bowls, but it deals with all the dietary issues and actually makes leftovers easier to use (ham is ham). Always a GF option for starch, e.g. hash brown potatoes, corn tortillas. Otherwise, vegetarian? don't eat...
  8. Tom

    Our Seasons Of Discontent... or Why I Wanted To Quit Today

    That sucks. We've had a few like that, very few. Someone complains about room and I immediately give them a phone number of a local motel. I don't mention that they keep a roll of yellow police "crime scene" tape in the maintenance closet because it is used so often. I just don't want to...
  9. Tom

    Credit Card Disputes and Chargebacks

    Agree, it's a red flag and I'd wonder how bad your place was to have to integrate charge back charges into standard booking procedures.
  10. Tom

    'We have six months to make up our minds...'

    We've done ok with a 10-day except for certain BIG events when people start banking rooms before they figure out what they need. Local U graduation became a real drag. Sure, "we'll book the whole inn, lovely home, blah, blah", then it turns out Aunt X got a Vrbo for her family, Uncle Y is...
  11. Tom

    Pet Peeve - Double Ringers

    I always ask ... I do most check-in and I do all breakfasts. One nice (American) couple: "oh we eat everything!" Good. Next morning "I don't eat eggs .. " I added the (American) because some places don't emphasize eggs for breakfast, but in the US of A? Well, can't say it was a first, so I...
  12. Tom

    Rates for non-profits or corporate travel?

    We have a single traveler rate of $150 for rooms with regular couple rate ranging from $165 to $185. I will do a US Government GSA rate for someone visiting in slow times who seems friendly (if you demand it, you don't get it; I offer it). For us that's $109 lodging plus $14 breakfast, so $123...
  13. Tom

    Pet Peeve - Double Ringers

    I think that's in Fawlty Towers too.
  14. Tom

    7 days and counting

    Indeed, good luck and enjoy!
  15. Tom

    Menus for a long term stay.

    At least in Scotland you can get haggis for breakfast and at one B&B on the coast near Arbroath, the innkeeper's daughter went there to get the famous smoked herring for breakfast. Sorry that trip didn't take me to Loch Ness or we would have tried to stay with you.
  16. Tom

    Guest drop shipping in my name

    Agree: in their name = OK. We get that sometimes when a family group for an anniversary or birthday orders gifts to be sent here and occasionally someone ordering a delivery here for personal use during the trip or to avoid a sales tax in own state -- that could be your guests.
  17. Tom

    It's THAT time!

    I see the property company is offering your inn as an ongoing B&B. Will you continue to operate until you sell and hand off the business?
  18. Tom

    Menus for a long term stay.

    Let's see ... if day 1 I present plates with eggs on plate at 12:00 position (top), sausage at 4:00 and potatoes at 7:00 and day 6 I swap egg and potato positions, would that come across as a different breakfast? I don't have more than 5 breakfasts in the repertoire ...
  19. Tom

    It's THAT time!

    Indeed. DW says she's tired of running the Inn, but doesn't want to move and doesn't like to travel; I say, well, we're always here so let the guests show up when they want. I enjoy their company for the short moment of their stay. So I've been taking over more of her administrative...
  20. Tom

    From crying in my beer to full house

    My impression: getting more of our bookings this time of year with day-of or shorter term reservations.
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