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  1. JimBoone

    Hello! New Innkeepeers here!

    @MoosewoodInn Welcome, it is a fun business. We are an 8 room motel in the NC Mountains, Bed, without Breakfast, so a bit different from many on the forum. Yes, at times you feel like the one armed paper hanger, keeps you busy. My wife did most of ours for years while I held an outside job, more...
  2. JimBoone

    Right to refuse service list?

    @MoosewoodInn don't let folks discourage you, most are nice, but there are "those", it comes with the job. She wanted to see the kids, he didn't want to go, unhappy at the get go. My kids have said I had an unhappy look, maybe he couldn't help it. One guests complains a room is too bright, the...
  3. JimBoone

    Refrigerator Wars

    @Jay Curci I tend to agree. We don't get many guest issues, also agree with Gillum, they don't read or listen to instructions, can't really change the guest so a problem is an opportunity for me to learn how to avoid that issue in the future. My job is to help the guest enjoy their stay, some...
  4. JimBoone

    Refrigerator Wars

    Paint the dial to hide the numbers, maybe a little glue so it doesn't turn?
  5. JimBoone

    Late arrivals

    Our bedtime is between 8 and 10, I may discourage a late arrival or for some i may say call me around 8 on the evening of your arrival and I will go over directions, things you need to know and where to find your key, then just come see me before you head out in the morning. Has not been a...
  6. JimBoone

    In a Forbes Article

    Can see that applying to a large corporate hotel more than smaller properties
  7. JimBoone

    I get a few of these guests. I guess we all do.

    My job was suitcases, medicine box and “Big Betsy” the oxygen machine, workout without stairs, always tried to sell the idea of a motor home to get out of work
  8. JimBoone

    Packaged soaps or liquids?

    Yes, spaced the holes for bottles in a thicker piece of wood and then sliced off several matching holders. Many of our guest room furnishings are DIY items to fit the space.
  9. JimBoone

    Packaged soaps or liquids?

  10. JimBoone

    Making it work…

    Uneducated opinion, but seems to me that someone local would be more familiar with local requirements. To me personality would be important, someone willing to listen and understand my vision.
  11. JimBoone

    Packaged soaps or liquids?

    For the last few years we have been using PAYA Organics purchased from www.myamtex.com we chose their products after discussing various sample products with our guests. Seems to have been well received by guests, I thought the packaging looked nice and cost was in line. I use the individual...
  12. JimBoone

    Why do inns often take so long to sell?

    Unlike Gillum we didn't start with no debt, but our place was somewhat of a project (bargain priced) and our financing creative. About 40% was covered by a loan against some property we owned (rents made those payments), 20%, by selling a piece of rental property in the first couple of years...
  13. JimBoone

    Why do inns often take so long to sell?

    My view, running a B and B, Inn, or Motel can be a great way of life, but compared to some other businesses there is a high investment in the physical property in relation to the income or cash flow. Seems to me that eliminates a lot of potential buyers who don't have a lot of money up front as...
  14. JimBoone

    Where do YOU eat?

    What do health and licensing rules require? It has been years since I asked, but here I think the answer was you could serve breakfast for 4 rooms with a normal kitchen, up to 12 rooms with a commercial refrigerator, other meals required a restaurant kitchen and all the rules/fees that came...
  15. JimBoone

    The Scream you just heard, was ME!!

    Mom and I at Tybee in earlier days
  16. JimBoone

    Reasonable expectation for innkeeper net income?

    What could the innkeepers reasonably expect to make? For me I make a life I enjoy but I have simple expectations, can't answer for others. My uniform is a tattered T-shirt that daughter says I should throw away, we are pretty much a DIY business. Yesterday we painted a storage barn, last week...
  17. JimBoone

    The Scream you just heard, was ME!!

    I'm not your guest, so my thoughts don't count, but would it be a value for you to serve both? I'm simple folks, fancy accommodations or breakfast presentation wouldn't move me but a generous country breakfast would get me every time.
  18. JimBoone

    Newbie Question: Why would they stay at $175-$200 a night inn when they can stay in entire AirBNB apartment for $110 a night?

    The life is so much more than the income, yes, that may be a necessary part, but the guests and the life are the real reason for being in the business, my thoughts anyway.
  19. JimBoone

    Newbie Question: Why would they stay at $175-$200 a night inn when they can stay in entire AirBNB apartment for $110 a night?

    While we don't have wallpaper you would find old family photos and I market the theme of a visit to "grandma's" and not the typical motel.
  20. JimBoone

    Newbie Question: Why would they stay at $175-$200 a night inn when they can stay in entire AirBNB apartment for $110 a night?

    Love it, it is a beautiful building, yet me, I am a chicken. As a "handyman" I see huge expenses maintaining that type of building, all those jobs that I couldn't or wouldn't be able to do myself. My apologies in advance, but I seem to see two themes playing out, 1] I love the building and the...
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